ttoTEMPORARYgsa: you moved from hr to starbucks tl and are just a stopgap measure until we get a new gsa. i have the most knowledge of guest service of any cashier that wasn't originally at guest service before we moved it. other TMs ask me for help constantly and i pick up slack all the time. even my ETLs and the gstl know that i'm great there and put me there as much as possible, and hr has me closing all the time because i get the job done while still being nice to literally everybody, including you! so whatever your reason is for hating me and being condescending, get over it and realize that you need someone experienced in guest service if you don't want a backup. also, i know how to operate on a regular lane seeing as how that's what i was originally trained for. when there are three or four cashiers standing around because there are no guests and i decide to collect reshops because, you know, i'm trying to earn the money they give me and they're overflowing, DO NOT come over and tell me to get back on a lane. this is how the front lanes operate. this is how my actual bosses tell me to act. so i suggest you get with the program, otherwise there will be some serious discussions with my ETL about my negative work environment.
p.s. when a cashier knows more than you about guest service, you're doing it wrong. go away and don't come back.