What happens to hours if someone calls off?

Joined
May 6, 2020
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So someone in my department called off yesterday (for today) but apparently they didn't bother to schedule a replacement or even ask me to come in a little earlier.

Where do those unused hours go?
 
At my store if they had overspent on hours for the month the hours wouldn’t be replaced, they would be used toward reducing the deficit. Sometimes hours would be saved for later in the month, but if the store was making plan or over plan and under hours or breaking even on hours the sick call hours would be replaced.
 
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Stores usually overspend at the beginning of the month and then count on call offs to cover the deficit, so they don't always cover them unless necessary. If there aren't enough call offs, then they start cutting hours at the end of the month.
 
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