There's a 3ft shelf behind guest services with about an 8-inch clearance, that has a printer and a stack of large bags and one of small bags. Is that the "packing station"? Sounds fancy I like it
Do you use regular tissue paper or hex wrap from the shipping side? I have an extra hex wrap stand that I'm now thinking of putting up at guest service.
We kinda let anyone do it but mainly it is this one dude, and me when the grocery orders get close to goal. Some people struggle to make the 30 min timer for cold items and I'm over here picking cold items first and finishing in like 10 mins per batch🙄.
I printed and laminated those pages along with the POG labels for the loose fruits and veggies. They are attached to the grocery carts for reference. My whole team is trained on them, but some prefer grocery and excel at it. To me the grocery batches are easier and faster until Market gets behind on push. Most of the time a bad INF in OPU is a result of not having the time to break down 3 dairy pallets to find a specific butter or creamer. If it's not easily accessible we INF and move on, food safety is a priority.
I can tell you how - at my store the main stockroom where dry goods are kept is on the opposite side of the store from market, the produce stockroom and the storage refrigerator and freezer. When picking a grocery batch, TMs pick dry goods first and if any are missing from the shelves (a common occurrence), must run all the way across the store to search for those items before running back across the store to pick the perishable items. When we first started grocery orders, more than one TM made the mistake of picking all items in the batch including perishables and then going to the stockroom to look for the missing dry goods. They blew the 30 minute requirement every time. We've had to limit grocery batches to only trained TMs, after the Fulfillment TL found one of the seasonals searching the dry goods stockroom for bananas with 2 gallons of milk in his cart and an expired timer. 🙄
I caught one tm who had been here since March double picking grocery batches a couple of days ago, by picking one full cart for grocery and scanning another one and picking it, with having temp sensitive items out for over an hour and the others were seasonal but I cannot understand how you can take 45+ minutes to look for like 10 items. I get the pathing sucks for grocery OPU's which is why I pick the cold items first and make my way to produce which is at the front of the store, but I'm pretty sure they stand there and pick their nose for 10 minutes a batch or something.
