gs

Does anyone know of any way to get the TCIN number if Guest Services does not attach the slip?

Everyone's been commenting that our new batch of plastic bags is this ugly light gray color. Have y'all gotten this too?

I’m new to the break room and new to target in general. I’m a junior college student and just started at my store for the summer a couple weeks ago. They’re primarily keeping me in guest services and I’ve just found it’s taking me a longer time to get things down. I understand simple returns...

On the T.com recalls page and the gift registry kiosk recalls area, listed is: 4/12/2019 Fisher-Price Rock n Play Sleepers Of course, this has spiraled into 10-20 of these a day and guests demanding we override the Merch Card to cash as apparently some mom FB group (or a highly intelligent...

So i'm a new GSA. My service desk accidentally left the register open for about two minutes. No money was stolen and it was a honest mistake. She's a very hard and dedicated team member. Should I notify my LOD or just let it slide?

If y'all ain't worked Guest Service in a while, y'all may not know this, but POS' no receipt price for many items is drastically less than the tag price (I'm talking 50-85% less). This lady brought some LEGO sets and they sell for $19.99 but POS is all Rick Harrison about it and was like...

Hey team, does anybody know how to look up which team member completed/stored an OPU order? When I try to use order inquiry on the PDA it gives me some generic error or does nothing

In your store, if a guest brings up a usable-but-cosmetically-damaged item, how much of a damage discount does your allow you to offer to the guest? Also, if a guest brings up fresh fruit or vegetables that are obviously close to spoiling, how much of a "damage" discount does your store allow...

Is there any way to track how many red cards a certain tm has? I know there used to be reports you could print out, but I can't find anything in Greenfield.

Has anyone encountered online only item returns that are still on the website but won't scan in stores? The item also doesn't have a DPCI in the online item description. It's happened to me twice in the last couple of weeks. We made it right since the guest just wanted to exchange but I'm...

So I have never really been taught what to do with defects except for when it happens and I need to ask. Could someone help me out with the following questions? Assuming it's all for hardlines (not market or soft lines) 1. When do I use override to toss? My TL did this for broken glass but is...

How do you approach guests? What phrases do you use since we cannnot longer say CAN I HELP YOU FIND SOMETHING?

I feel like it’s a freekin fail who tf has the time to go around the Entire store LOL! Every department has its own weakness...like fucking cosmetics and electronics and every department! LOL I think this return cart will take a freekin 8hr shift to get it done or longer from guest service...

Hi guys, I have 2 questions for you all relating to calling other Target stores for guests and using the phones in general: 1. Guests will often ask me when I am working at the service desk to call another store for them and ask if they have something in stock, if they will hold something for...

Does anyone know if there is a way to find out who the cashier for a transaction was by looking at the information on a guest's receipt? I was trying to figure this out the other day when I was working at the service desk and assisting a guest with an issue that occurred during a transaction...

We've had an increase of guests/scammers coming up to guest services to return item(s) long after they've been shopping in the store. Its obvious on some that they are picking the item up off the floor and then claiming no receipt. As we can't accuse them of theft and our ap's hrs have been...

Today I was going through returns for my department from gs and there were a few things I had to defect out. They were defective per say, but because gs let guest return part of a set of clothes. Is this something that they just overlooked? I felt bad, but I wasn't the one who accepted the return.

Hhf

Lately I've been having guests bring in a ton of clothes that appear months if not years old. Usually these items smell like poop/cigs/dead things. I've been told to do the returns regardless. Doesn't the store loose money? Shouldn't the items appear to be "new"? What does your store take back?

Edited because I have learned Guests get what they want no matter how insane the request. Policy is for looks only.