gs

So I love doing GS. I asked my GSA why I was never getting GS shifts and they said it was because I wasn't GS "certified" in the POS system and made my "certified". Does that really tell the scheduling system to give me GS shifts or not? Do the two talk to each other?

Has anyone else had experience with the extremely rude seasonal target.com guest relations people? We had a guy call yesterday and I had the pleasure if speaking with "Amy" today. She was so rude to me that it actually shocked me into silence until I could compose myself.

Sometimes there will be me and one other TM working at GS, and someone will come in to do a return and then say "Oh and I have some items to check out" and start putting them on the desk for when I'm done doing their return. If there is a line of people behind them, I'm supposed to tell them I...

So is it just my store or has Target dramatically shifted over the last year? When I first started as a Cashier and quickly promoted to GSA I felt like all we talked about was Guest Service. Make it right for the guest and always ensure they are having an amazing front of store experience, but...

Anyone else deal with this headache this morning? Target dot com had two different Wondershop candies listed as $1.99/$1.00 for a 12 pk instead of single item. And they were “Buy Four Get One Free”. So of course we had a bunch of people order them for OPU thinking they would get 60 candies for...

I know I could just ask this in my store but I’m off for the next couple days so I figure I’d just ask you all. I bought one of those light up cat sweaters and literally the first time I wore it (today) the switch just completely fell off and the cord snapped in half. I ordered a new one...

It's the day after Halloween, and you know what that means! "I only opened it to try it on." (Costumes) "I bought too much candy." (Bags of 1/2 ton of candy) "We didn't have the party after all." (Decorations)

Today I was working at guest services, and when a guest was making a return WITH a receipt, the register prompted me to scan her ID. I thought this was the weirdest thing and I had never encountered that before. Has anyone else ever had this come up?

HELP! I previously found Smart Sort on Workbench but I can’t find it anymore. I am trying to change up the cart numbers for sorting at the service desk. Anyone know how I can get to it or if they did away with it? Thanks!

My store is going through a remodel and now all of the cart #s don't match up to where things go. Is there a way to update it? I've combed and combed workbench and can find references to it but not how to actually do it.

To you guys who live in states where retailers are required to charge bottle deposits, how do you process the returns when guests bring back the empty bottles? My store has an option in the register as did another store closer to my house. I used to return my bottles all the time to one or the...

My wife said somebody at her work heard that we exchange "Soda Stream" cannisters? We do that? Is that only in certain stores/states/areas, or is it company wide? (Or even not true?) :) Told her I'd ask here and find out. I haven't heard of it, but thought it was worth a shot to ask here.

Got a lecture in huddle tonight from the stl saying employees are no longer allowed to put any items on hold. Said it came down from hq and it was supposed to put the guest cirst and blah blah blah. Anyone else hear this speech?

Seems like this question has more than one answer....depending on who is the requesting of the clearance price match and who is working at Guest Services.

I was recently scheduled as a Cart-Attendant and I was asked to take guest services trash back just before closing? I am just a little curious as to all of it just goes straight into the dumpster by the trash compactors and if it's locked before closing what should I do?

STICKY NOTES!

The stores in my area are doing away with integrated guest service. My store is putting the guest service desk where photo used to be. Another store is putting guest service where the Target Cafe used to be.

do you use the cart?

To mirror the "Things Guest's do/pet peeves thread" The Things Guests Do/Pet Peeves Thread - https://www.thebreakroom.org/threads/the-things-guests-do-pet-peeves-thread.10818/ Let's hit it with Team Members- Team members who lift the top tier of the carts. Those FMrs don't go down easy TMS...

By that I mean with their constant and incessant calls, rude or condescending tone of voice, stupid questions, and general acts of sheer laziness.... Not all of them are bad at my store, there’s a few GS TMs and one GSTL I do love. The rest of them are a nightmare. Anyone else experience...