gs

Target Storefront™ : Target - https://www.target.com/c/target-storefront-/-/N-storefront Looks like Target's getting into the marketplace business now too. These can be returned in store, but they *cannot* be resold or sent to salvage. They don't even have DPCIs. If the guest doesn't have the...

So basically, we just found out that after a store review by corporate, they said they wanted to reduce the amount of salvage by, of all things, having no boxes at guest service to put CRC or Salvage in at the end of the night, shrinking the salvage bin to about a 1 1/2 gallon box, and getting...

Our new ETL was cleaning up the service desk and threw away the barcode to close the CRC cart—does anyone know how to print a new one? Haven’t been able to close CRC all day...

I was wondering if anyone knew or had much information on how to do the new process on scanning the Baby Registry Kits with the RFID. I read the Workbench update, tried playing around on the RFID app on the Zebra and could not figure out how to check the "Cycle Count". We've been out of the...

Hey all - I work at an Express store, so I end up doing some of most things. In particular, the roles of cashier and guest services are completely merged, so if I'm at the register, I'm doing all transaction-related things. But one thing I've been realizing browsing the forums is that the...

Hey everyone. I wanted to ask if anyone had any troubleshooting for printers that print receipts with very faded ink so that they're not able to be scanned nor very visible to read if you try to enter it into the POS for a return. I really appreciate it!

I usually don't work night shifts but I am scheduled to close guest service. I remember how to do crc and salvage but I forgot what to do with the donation, toss, and vendor pickup stuff. I remember that I am suppose to put some of it on a 3 tier but I don't know which ones. Thanks for the help.

Closing the service desk tomorrow for first time ever and anyone have the routines?

Yea so I've started to notice that they are slowly replacing the yellow tags with plain white ones. So all the revisions that price change is doing in my market area are with white lables as well as my new sets have white lable strips. My stl has "no answer" but we all know what that means...

So long story short, I purchased a tv on black friday (as i wasn't sure how the availability would be on monday, nor was a sure of if the tv would be on sale on monday). On monday, the same tv was on the same sale, but it now had the extra 15% off. I placed a new order to at least reserve the...

Does anybody know anything about 'Order Pickup'? It recently appeared on our schedule and we have staffing for it very similar to Guest Services. I remember in huddle a couple weeks ago, our STL was talking about the option of people having their orders ran out to their cars, is this what that...

How is staffing for GS in your store? In ours, we have one opener and one closer. We have been so busy these past couple months that we could easily have an extra person in the afternoon. Often we are calling for backup where we need to pull someone from the checklanes or have an TL to help us out.

So, the GSTL brought back change to Electronics the other day, and i usually don't ask if guests want a red card on really, really cheap items in electronics. I asked them if they wanted to sign up for a "Target Credit Card" and not Red Card, since who ever has a check? He wasn't mad, but he was...

My STL has started a policy of absolutely no returns without a receipt (or the original card) it was purchased on. Not even a store credit, anyone else doing this?

What exactly do we do with damaged items that are returned by the guest via UPS? I was told to refuse it so it could be returned to Target.com but that doesn't make any sense to me.

Hey GS people: Has anyone else started seeing guests doing no-receipt returns for pens? Like the 20 pack of Pentel markers or something similar and about $30 in value? I'm pretty sure they get the gift card so they can cash it in somewhere else. Is this a thing? Because it's been happening...

I know you front end people will have some great stories for us

Hi. Former cashier, but have been working GS for a few months now. I've searched threads and have already found out things I didn't learn in my training. Thanks BR!

Another metric we have to worry about...lol Super confused by it and our district is in the red. Anyone have great routines around it?

This thread exists in Off The Clock for everyday pet peeves, but might as well get one going here :) I hate hate HATE it when there's no soap/towels in the break room. :mad: