What’s up guys. New here but very interested in this site. I’m a GM team lead at a $60 million dollar a year store and as of right now we have 4 GM TLs but 1 is relocating to a new store soon with no plans of adding a new one. So I’m responsible for the 3 sections of the store and also the daily truck unload. Now, I was told that the truck unload is supposed to run itself without me but is not feasible imo due to so many variables in truck sizes, call outs, and many other random things. So basically, at least 10 hours of my 40 hours is focusing on the unload.
Now we are supposed to have dedicated GM team members for each section but the scheduling shift labels always has people in different areas. For instance, they might be scheduled for stationary one day but domestics the next or even better, nobody will be scheduled in a dedicated section at all. I’ve found some things in this “modernization” to be helpful and useful but in the grand scheme of things, it’s more time consuming and less efficient. Before the new process, the truck was unloaded by 6 starting at 4 and all box freight pushed by 8 with repacks being finished no later than 10 on a high count day. Now, push is being finished throughout the day or sometimes rolling over to the next.
Imo, guests are irritated and frustrated by having to maneuver through isles with a team member in them with a large vehicle of boxes as well as vice versa with team members trying to hurry up and achieve their goal of finishing their vehicle, zoning, and other responsibilities while guests ask them questions. Also, I feel that although it might be working for some team leads, overall, I believe there is a overwhelming amount of responsibility now being rested on team lead’s backs with a small compensation or any at all. Although I received a raise during my yearly review, I lost my $1 deferential with our store moving from 4 to 6am. So my raise was basically nothing overall.
Sorry for the long text of words but just wanted to let you know my situation at Target. In the future, I foresee the raises to GM team leads and team members alike to be very little compared to the responsibility that they will receive especially when Target honors their $15 hourly wage promise.
