I doubt they are.... The problem is that everyone district level and above is just so far removed from what happens in stores now that they can't possibly grasp it. Even store directors used to know a ton about the buildings and how they operate, but they slowly are going away and and the new ones are wondering why super sorting a truck takes so long (We know MyTime says that 1 Thrower, 2 Sorters, and a Breakout can sort a large truck in 3 hours... but its wrong), how pricing works, or how sales are down? Sorry, they are out of touch and do not care... we are stuck with this DBO thing and modernization not because its our key to success, but because the appearance of its success is the key to their personal careers.