Yes, our tubs were removed. Now only one cart. I asked, do we put large items that won't fit on floor? Was told, call immediately for Tm to come get. Now, the lack of response to requests to come get returns was the issue. How making everyone dig through one cart fixes that problem is beyond me! And whoa Nelly on sales floor moaning about this. I finally said, too bad, blame your hardliners coworkers who cleverly avoided ever coming for return items. Seeing pile of comforters and pillows stacked made distinct blow fuse. Hence, new "method."
What a frigging mess.