Archived Anyone else noticed Zebra issues lately?

[can't touch this]

(could've sworn there was a Zebra general thread but can't find it, oh well)

@mobilelady @mobileFellow

Last few weeks all of the Zebras at my store have been acting all bugged out and glitchy, maybe an update broke some stuff? I've spent the last couple of weeks testing all of them just to make sure it's not just one or two of them doing it. Issues I've noticed are:

• Batteries suddenly draining randomly after light use. Every so often I'll take one off the charger at 100% battery, use it for 2 hours and then suddenly it's at 20%. Then a few days later the same battery will last all of an 8 hour shift (I put a taped-over sticker on the battery to make sure it's the same one).
• Laser randomly stops working and won't scan anything. Reloading myWork does nothing. Orange dot continues working. Reboot sometimes fixes it, sometimes not.
• In myWork, tapping the search bar to bring up the keyboard sometimes causes the search bar to glitch out and disappear along with the keyboard. The drop-down that pops up with recent searches gets stuck on the screen when this happens.
• Network connection dropping out frequently. There were several days last week when the Zebras were almost unusable because they were dropping connection so often. The old Symbol guns were unaffected.
• "Unfortunately, the process com.android.bluetooth has stopped"

Bugs or features?

 

[can't touch this]

 

[SFSFun]

All of those except the first one happen to me regularly.

(could've sworn there was a Zebra general thread but can't find it, oh well)

MEGATHREAD - Target myDevices - https://www.thebreakroom.org/threads/target-mydevices.8140/

 

[SnorlaxTM]

All of those have been happening here. I’ve noticed on some of them it never wants to re-apply wifi profiles too when it managed to switch networks somehow. Also screen burn-in seems to be pretty nasty on some of them, I can make out the M from the clock on some.

 

[HRZone]

I loved the redwire today on where to send your broken mycheckouts

 

[PackAndCry]

All of those have been happening here. I’ve noticed on some of them it never wants to re-apply wifi profiles too when it managed to switch networks somehow. Also screen burn-in seems to be pretty nasty on some of them, I can make out the M from the clock on some.

That battery charging screen from MyDeviceSettings is burned into most of ours.

 

[RhettB]

That battery charging screen from MyDeviceSettings is burned into most of ours.

I turn off all the screens when I close or any time I'm in the equipment room. Should be a sleep when charge feature.

 

[can't touch this]

I love when you launch myWork or myStats and Gatekeeper goes haywire and flashes up on screen 420 times

 

[HRZone]

No network error today

 

[Lazy]

Anyone else having problems with others not being unlocated when pulling. I discovered today that when pulling cafs or spu's the items are staying in location. Called csc but all they said was they would get back to me.

 

[PackAndCry]

Anyone else having problems with others not being unlocated when pulling. I discovered today that when pulling cafs or spu's the items are staying in location. Called csc but all they said was they would get back to me.

Move does that constantly with SFS batches.

 

[dannyy315]

Yeah, honestly mydevices were great when they sorted all it’s issues out. Now Zebras have their own quirks to work out.

 

[HRZone]

Yeah, honestly mydevices were great when they sorted all it’s issues out. Now Zebras have their own quirks to work out.

My devices never got great. The hardware - battery and scanner issues never solved themselves

 

[BoxCutter]

Does anyone one else get kicked out of the Zebra at around 2:30PMET and have to log back in?

 

[hufflepuff]

Does anyone one else get kicked out of the Zebra at around 2:30PMET and have to log back in?

I feel like I get kicked out of it randomly throughout the day. Never noticed if it's around a certain time.. will start paying attention.

 

[Bosch]

Yeah, honestly mydevices were great when they sorted all it’s issues out. Now Zebras have their own quirks to work out.

They were never great. Slow and with a fatal flaw - batteries you could not swap out. Also for any production work, Pricing, In-stocks where you scan constantly their lack of processing power which made them slow to load screens and again batteries that didn't have enough storage for the work we were doing made them shit. I never had one that lasted past first break. You HAD to put them in the charging cradle every time you went to break, lunch or you were never going to limp through the day. For salesfloor people they were actually good, looking up things here and there but anytime you put some serious production demands on them? They failed so hard..

 

[Marvin Martian]

Does anyone one else get kicked out of the Zebra at around 2:30PMET and have to log back in?

Yeah I have noticed it last couple of months. Usually between 2 and 230

 

[HRZone]

They were never great. Slow and with a fatal flaw - batteries you could not swap out. Also for any production work, Pricing, In-stocks where you scan constantly their lack of processing power which made them slow to load screens and again batteries that didn't have enough storage for the work we were doing made them shit. I never had one that lasted past first break. You HAD to put them in the charging cradle every time you went to break, lunch or you were never going to limp through the day. For salesfloor people they were actually good, looking up things here and there but anytime you put some serious production demands on them? They failed so hard..

Yeah sucked having to put your device in the cabinet with a sticky not on it hoping no one stole it.

 

[qmosqueen]

logs me off way too often through out the day.

No network connection...
lose tcwireless connection
Solution: click on settings troubleshoot, then reconnect wireless. Wait wait and hope it connects or click reconnect again.
( this may or may not be the correct, just guessing from memory.)

 

[pinktea]

I've been running into this problem where randomly it will start freaking out and perform a certain action over and over, like opening the search tool, changing profiles or the very worst, log me out. It happens randomly so I can only think that some button or sensor is slightly broken and causes it to malfunction. I always reboot the Zebra when that starts happening but sometimes it takes awhile because I can't click to reboot because it keeps spazzing out. When that happens I pull the battery out. 😛

 

[can't touch this]

They were never great. Slow and with a fatal flaw - batteries you could not swap out. Also for any production work, Pricing, In-stocks where you scan constantly their lack of processing power which made them slow to load screens and again batteries that didn't have enough storage for the work we were doing made them shit. I never had one that lasted past first break. You HAD to put them in the charging cradle every time you went to break, lunch or you were never going to limp through the day. For salesfloor people they were actually good, looking up things here and there but anytime you put some serious production demands on them? They failed so hard..

This times a million. I lol'd hard when I first heard about Apple pushing iPods into the mobile data capture segment...Apple's products are form-over-function fashion accessories, not enterprise solutions so it was always going to be a disaster. I've heard of this happening to a lot of companies that tried replacing their Thinkpad/Latitude fleets with Macbooks and ended up wasting millions for no benefit. If I worked at a company that loaned me a nice Thinkpad and then they phased it out for an ultra thin™ Apple™ MacBook™ Air™ with a soldered battery and shitty GLASS trackpad I'd probably quit.

 

[PackAndCry]

Our SFS team has our own Zebras, we've found that we've had a lot less issues since we started logging out, swiping away all the recent apps, and rebooting the Zebra before we put it in the charger. Not sure if it's just the placebo effect, but our always seem to be snappier and crash less than the salesfloor ones that are never decrapped.

 

[busyzoningtoys]

I think the zebras log you out after 8 hours. Annoying when all of my shifts are 8.5-10 hours