Our team members are being personally escorted to take the survey. This negates the "optional" part. Then they are given a speech about all of the things the store has done this year. Yep we got food too, however I am giving them the benefit of the doubt on that one. We have always had food to celebrate Cinco de Mayo. Depending on your work center your answers are in no way confidential. If you are on pricing in my current store, you are 1 of 4 people, kind of easy to figure out that one. I feel sorry for the hr team member, he is totally singled out. I totally agree about the size of the red buttons. Considering the hr is hovering the entire time, she knows exactly how everyone is responding. This survey is complete BS anymore. The answers are being skewed by the stores behavior. If you want an honest opinion of how you are doing as a company you would get a much more accurate snapshot by reading sites like this. All of us have basically the same issues
Raises are a joke, the amount is more of a slap in the face than anything.
Hours are non existent so thats why retention rates suck
mydevices SUCK HARD. So much time wasted trying to find one that works.
equipment non existant
Recognition is a joke. Getting a visit? Quick fill the board! Vibe Cards, You cards, Great Team Cards are all used simply for show. The thanks that are written on them are vague and insincere.
Helpful tips for Target
Recognition - put your money where your mouth is. The $$ spent on new hires only to have them quit after a few months is money down the drain. Recognize the team with cold hard cash. Decent raises will help us retain great people. Get a real attendance policy in place, adhere to it and get rid of people who don't know what a job means. Stop with the ridiculous kindergarten boards of post its. Most people are writing cards to simply fill a quota. Thanks means nothing when it is being used only as a way to get a damn board filled.
Communication - I'm not talking about 40 minute huddles. How about the leaders talk to each other and have everyone be on the same page about the plans for the day. It is so frustrating when you have 4 different leaders telling you to do 4 different things. Any given day it goes like this, first TL tells everyone that reshop is our first priority for the day. 10 minutes later TL#2 tells team that pulls are the first priority of the day ETL gives the instruction that everyone is to get to the back to backstock then STL lets everyone know that entire team should be in See Spot Save immediately to fill the new set.
Equipment - Get enough equipment to the stores. When deciding how many PDAs and myDevices that are needed for a store, keep in mind that at any given time 1 or 2 will be sent in for repair. Don't forget that certain teams must have equipment to DO THEIR JOB.
Consistency - TLs attendance should be held to same standard as team members. We have 3 team leads who stroll in everyday 5-10 minutes late, and then coach someone who was late ONCE. Happens all the time.
Surveys - If you continue to administer this inaccurate survey, at least be honest. No more buying off team members opinions with food. No one should be BULLIED into taking the survey. HRs should get the hell out of the room. POST the results at TSC so everyone can see them. The feedback sessions are even bigger BS that the survey itself. Let us see what the results are.
Rants over
Thanks for listening.
