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- Oct 10, 2017
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- 1,232
That’s because stores don’t use the new ones. They’re sent out quarterly.
We didn't have apps until a few weeks ago. The guest tried entering her #, but it didn't know who she was.Yup. They enter it on the tax exempt app like before, then we can look up by phone number.
I don't use mycheckout for line busting often but I had a few questions, Can you do tax free and /or shipt (not prepaid)? Can you use with age restricted items? Is there an option for no barcode?
They have to enroll in the app before you can look up by number I thinnWe didn't have apps until a few weeks ago. The guest tried entering her #, but it didn't know who she was.
We absolutely do them. If they shouldn't work for an item, the POS won't print one. That said we don't advertise them anymore, but if a guest explicitly asks for one we definitely at least attempt to give them one.Is my store the only one that doesn’t do rain checks? Dont issue or honor them.
It's 9801, not 9011, and it still works.9011 has been blocked for long enough, any rain checks should be expired. I think they expect you to match the discount on another nonsale item instead. Ahh, I remember when we would make substitution signs when stuff was out of stock. That SUCKED.
The coupons that haven’t worked are the ones from getting the red card. They get like $40 off or something.
Don’t get me started on the complete the registry 15% off...
Yes, that’s what it was! And they lady wasn’t leaving until I got it work. Not that I blame her.I think we had some $40 off of $40. I'm like WTH!
This one irritates me so much.
if that ever happens I just override the serial number as he did (anyone with supervisor access can do it), then I my support it with the DPCI.Has anyone else's store had issues with a certain "Medela" baby monitors and their serial numbers not scanning properly? When I had a guest who wanted to buy that particular one, the ETL-SE told me that he took the guest to Guest Services since he could "override" the requirement for a serial number at the old POS system. I just tried looking up the item online and I couldn't find it but I'll try to find a DPCI for it if I can.
I'm not sure if it's a manufacturer issue or a Target issue of why it keeps happening and it hasn't been fixed.
Those are for signing up for the red card. I've seen them work many times both on registers and SCO. I think there are exclusions so just make sure that they are up to $40 not including things that are excluded.I think we had some $40 off of $40. I'm like WTH!
This one irritates me so much.
we had an error on new POS with them, but suspending it and pulling it back up on another register worked. new POS is so gosh darn glitchy.Those are for signing up for the red card. I've seen them work many times both on registers and SCO. I think there are exclusions so just make sure that they are up to $40 not including things that are excluded.
Can new POS not skip entering a serial number? We don't have the new POS, but I am guessing we may get it soon. We just had all our registers replaced. But they only replaced the actual hardware, the software hasn't changed yet. Only real difference I've noticed is that receipts print way faster now.if that ever happens I just override the serial number as he did (anyone with supervisor access can do it), then I my support it with the DPCI.
What’s really weird is that this coupon will work one day and then the next day it won’t work. I’ll just take $1 off of 5 items or something like that, but it’s still inconvenient.You can't skip serial number, the workaround is just doing it as no barcode. What I've been noticing lately: the $5 coupons from CVS for getting the flu shot don't seem to work on the checklanes. So that's fun.
one thing to remember is the total must be $5 *before* tax for it to work, and there are like a bunch of exclusions on the couponWhat’s really weird is that this coupon will work one day and then the next day it won’t work. I’ll just take $1 off of 5 items or something like that, but it’s still inconvenient.
I haven't run into it, although I remember we had issues like two years ago with scanning the wrong barcode on prepaid phones - it would accept whatever you scanned when prompted to scan the activation barcode, and some folks were scanning the wrong barcode, because there's a few clumped together. The receipt would print and say something like "activated within an hour" or something instead of "activation successful". I wonder if that's the error message that returns now when the correct barcode isn't scanned?I had an issue tonight with a guest who wanted to buy a prepaid mobile phone (not sure what brand) but when it scanned and the guest wanted to pay, the POS called me over and displayed a message of "Item was not activated, void and rescan" repeatedly. The guest also had that same issue when he went to a regular register to check out. I think the closing lead explained to the guest that they had to come buy the item when Tech/Mobile team members were working (10:00 AM-5:00 PM). I'm wondering if any of you have encountered this kind of issue with prepaid phones.