It's really weird because it just says "Cash Drawer Error" I attached it. It thinks that the cash drawer fails to open but it actually does open. This problem happens in the banking app too. When I request money it SOMETIMES brings that message up and when I click request it still thinks the drawer is open. I use the little corner trick and restart banking and it fixes it.
This is an electronics register so we just got the new software on it. With that said I was having this problem albeit less intrusive. When I log in and press K2 to request money the screen that says like "what do you need?" and it says like the 10s 20s dimes etc. That screen would just randomly disappear even though I haven't requested the money. It thinks that I closed the drawer but in reality, I didn't.