depends on the day but we are normally pretty understaffed. but the most I've ever seen it at is 11 (we have 12 spots? I think?). Regardless, We aren't the number 1 store for DU but no way we aren't up there. Normally on weekends during the rush, we have like 2-4 TMs? Depends on the time and hours. But the difference between us and the number 1 store is we have a much bigger parking lot and we are the biggest store in our state.
depends on the day but we are normally pretty understaffed. but the most I've ever seen it at is 11 (we have 12 spots? I think?). Regardless, We aren't the number 1 store for DU but no way we aren't up there. Normally on weekends during the rush, we have like 2-4 TMs? Depends on the time and hours. But the difference between us and the number 1 store is we have a much bigger parking lot and we are the biggest store in our state.
My store is getting the gas station roof thing. There is a supply issue but, hopefully before the end of the year.We have a couple of the access points outside on the wall of the building and they do just fine lol. Cisco makes some pretty nice crap.
We heard we’re getting this too.
Are y’all also getting the big gas station roof thing with like 20 spots?
Whoa. I get that for efficiency's sake since it's scaled up so much, but Drive Up feels like it needs close SETL supervision.We probably have 15-25 people on the grid for drive up. Our drive up is part of fulfillment and separate from service and engagement.
The SETL does watch and sends cashiers when times are getting high. We also always have a fulfillment TL from like 10:00-6:30 that does drive up and has an extra device to watch the fulfillment times and calls for backups when fulfillment needs help or helps a team member put an order to hold quickly if they don’t have much time.Whoa. I get that for efficiency's sake since it's scaled up so much, but Drive Up feels like it needs close SETL supervision.
The SETL does watch and sends cashiers when times are getting high. We also always have a fulfillment TL from like 10:00-6:30 that does drive up and has an extra device to watch the fulfillment times and calls for backups when fulfillment needs help or helps a team member put an order to hold quickly if they don’t have much time.
I have similar confusion with my store. My store is town name Target, the store 5 minutes down the road is still in our town but they are named after the mall they share a lot with.Before I was a seasoned Electronics TM I exclusively closed and the first time I opened EVER was a huge funko pop drop and god the amount of calls I got that day.
Fast forward we sell out of the funkos (shocker) and a few hours later this guy comes in
G:" ARE YOU A MANAGER?????!?"
Me: "no, but I can get you one"
G: " I CALLED 10 MINUTES AGO AND A WOMAN ANSWERED AND SAID THAT YOU HAD PLENTY TO GO AROUND"
So I go get our LOD and told them a guest was throwing a tantrum and she comes over and he repeats what he said and LOD goes
"You said a woman answered? Only two people have the electronics like me (LOD is a woman ) and him ( i am a man ) and the only woman that could answer is me. Can I see the number you called?"
Mf called the wrong store.
In defense on the guest, there are two Targets based off the same street. Let's call this street Angus street. A much older Target is called the Angus Target, we are off the same street but we aren't the Angus target. Guest called the Angus Target
Same at my store. we're confused with the one 15 mins from us even though we have different names, are on different roads, and in different townsI have similar confusion with my store. My store is town name Target, the store 5 minutes down the road is still in our town but they are named after the mall they share a lot with.
So many people would get angry with me thinking we were them and id do the same tactic
I've talked down so many people with opu's that show up at the tech desk.Same at my store. we're confused with the one 15 mins from us even though we have different names, are on different roads, and in different towns
What’s up with returning Consumer Cellular phones? Even when the phone is purchased at our store and the guest has the receipt we get an error msg. It says that the phone can only be returned by tech. Of course we aren’t a store that still has tech.
but why? there's no pointYou just use the guest service app on the electronics register.
The ONLY reason I can think of is for an electronics TM to make sure that everything is in the box but that's just about it.but why? there's no point
with prepaid phones though it's usually just the phone and a charger though, GS can check that. if the sim was missing it wouldn't matter since they're worthless without the phone and are free anyways from carriersThe ONLY reason I can think of is for an electronics TM to make sure that everything is in the box but that's just about it.
Nope! There would be a hugggggegeeeeeee lawsuit if a returned phone goes to salvage. They should always goto CRC where it goes back to the MFR and they probably scrap it for parts or refurb it.Maybe to make sure they have no personal info on them, are unlocked, etc. I'm just guessing. I am glad they have to be done back there. I didn't like taking back phones.
I’ve seen some phones like Tracfones and even an iPhone SE one time went to salvage. Don’t know why the system chose salvage.Nope! There would be a hugggggegeeeeeee lawsuit if a returned phone goes to salvage. They should always goto CRC where it goes back to the MFR and they probably scrap it for parts or refurb it.
Ours are set to a demo image that resets. Also what a dumbassOne time I had a guest in electronics come up and go "the screen on this looks really bad" on like a 300 dollar laptop. and he whips out his 1K+ Macbook Pro (and by the way opened it to porn) and I swear goes "Why doesn't it look like that"
I had to explain how he is comparing a Honda to Bently. and was DEADSET on wiping this laptop IN store. I told him "Sir that could take over an hour, these go back to the manufacture and they wipe the drives there" and he got so angry with me "YOU DON'T UNDERSTAND I HAVE BANKING INFO ON THIS".
if you're buying a 300 dollar laptop and wondering why it's bad you probably are a poor businessman.
Oh i should've explained they had bought it and was disappointed with it.Ours are set to a demo image that resets. Also what a dumbass
Clear browser history or just format the disk drive lol diskpart /clean is funOh i should've explained they had bought it and was disappointed with it.