Service & Engagement Can I speak to a manager?: A front end thread

Thankfully our chairs were put in the back at request of management and haven't been brought back out. One less issue to deal with.

On a side note an elderly guest approached me today asking about "senior celery". That's a new version of CC I haven't heard yet 😂

Edit: and just realized this is the front end thread and not electronics. Derp.
 
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versionDefect said:
Am I going crazy or have we not heard RESTROOM FOLLOW UP IS NEEDED anymore?
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Haven't heard it either. That, "THIS IS YOUR RESTROOM CHECKUP REMINDER" or "THIS IS YOUR GIFTCARD REPLENISHMENT REMINDER. WHO IS RESPONDING?" Have they finally disabled the automated Indymes?

Hardlinesmaster said:
On the zebra, if you are not logged into bathroom area under GS, you won’t hear the alerts.
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Are you sure?? I have all of Service & Engagement selected on myDay for my account, including Restrooms, yet I have never received a Restroom alert of any kind.
 
Amanda Cantwell said:
, I think that's the end of indyme
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This is more of an AP question but do we use the Indime RFID thingies? I know we have something along the lines of RFID things on the ceiling but are those powered with indyme?
baba777 said:
Don't think I've ever heard this one at all.
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Those would play once a week in the mornings. i only ever heard it like once.
 
idkwhattodo said:
Not sure if it’s the same everywhere, but the Giftcard Replenishment one would play every Monday at 10am at my store.
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For us, it was Monday morning during the hour of 9:00 AM, can't remember exactly if it was :00 or :30. It might also have played on Channel 2 instead of Channel 1, again, don't remember exactly, but the last time I worked on a Monday morning, which was in Jan I think, I swear I heard it on Channel 2.

Also, with "This is your Restroom Checkup Reminder," it would play during the 9:00 hour, AM and PM. Every other hour of the day would be "Restroom Follow-Up is Needed"
 
“Restroom follow up” would play every 30 minutes, but instead of playing at the 30 minute mark of each hour, I noticed over time that it would come on earlier. For example, instead of 9:30, it would play at 9:18. The time was behind.
 
versionDefect said:
I miss the chaos of call buttons a little bit. You're just helping a guest and hear

"FAST SERVICE NEEDED-"
"please don't be me please don't be me please don-"
"IN ELECTRONICS."
"HEY TEAM I DON'T HAVE THAT CALL!!!!!111!"
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Lol, I don't miss it at all. Just like I don't miss answering the phone constantly, doing the closing announcements, or handing out paper checks every other Friday.

Wow, I really need to take a minute every shift to appreciate all the stuff I don't have to do anymore!
 
happygoth said:
Lol, I don't miss it at all. Just like I don't miss answering the phone constantly, doing the closing announcements, or handing out paper checks every other Friday.

Wow, I really need to take a minute every shift to appreciate all the stuff I don't have to do anymore!
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you see i enjoy doing the announcements. i’m a bit of an attention whore LMAO
 

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