Archived Do you honestly care if the guest have a great experience?

[redeye58]

How can they expect cash when they never paid cash in the first place? Heck if they want the refund that bad we can put it on their card, but that doesn't even satisfy them...

They want a cash advance against their credit card, basically.
I could see wanting the cash back if you're one of the few that pays their acct off in full every month but, more often than not, they're usually behind on payments & their acct may be at the point of freezing their limit (limit lock).

 

[Kovac Washington]

I try to give everyone the best possible experience...but a few days ago when this woman was calling looking for Frozen toys and she asked if she could call every day, I was totally honest long enough to say, "Ma'am, I don't see any reasonable way to stop you."

 

[Life201]

A couple of years ago around Christmas a woman was really hateful to me. She made me cry. It was so embarrassing. Then a few weeks later she came in and found me and apologized. Her husband had just left her. I'll always be glad I was nice to her even when she wasn't nice to me.

What a classy woman!

 

[NeoDarikona]

According to my paycheck...sure, why not?