MEGATHREAD End to End team PILOT

[YourPPTL]

I come from an A i think it will be easier...

 

[taskmaster]

I...did not think of that. I've only been to the targets in my district, with mine being the highest volume, and I'm only an A. So my experience with bigger targets is zero.

You must be a high volume store to be placed just in F.

Do you have a team? Or is it just you responsible for being e2e in F?

What time do you start pushing freight?

Is e2e storewide for you?

How do you balance register backup calls and pushing a truck during the day?

In my store e2e is going to be just grocery and softlines. Sorry for all the questions, these changes are just very interesting. I think there is potential for this to work out really well. My heart goes out to all the BrTl's who have a bunch of people pulling,backstocking, and tearing apart the fixture room.

 

[taskmaster]

We are a low b volume store pfresh. I was only given F because there is a team lead signed off to be an exec but waiting for a place to put him. I will pick up E when he is placed.

I heard all stores ( at least in my district) had to have softlines, electronics and market fully e2e by June 1st but only one other store is fully e2e like us.

Stocking is done a various times of the day. That is taking some adjustments. Arun, grocery, baby hardlines is now called essentials and is stocked early at 6am. My f run starts at 7 and the rest of hardlines starts between 8 and 10. Softlines has 1 person processing at 6am but the rest does not come in until 10 and they take 2 days to push since we have 3-4 trucks a week. The issue we have is all the product staged in the backroom. Its a mess until later on in the evening but it is generally clean by 7 pm.

I do have a team, 3 in electronics and 1 in seasonal now but that will change as the seasons change.

backups have not really been an issue anymore. with all flow and backroom now on the salesfloor and getting cashier trained there is a lot of people to respond. We were told to commit to each person coming up 1 time per shift and with the amount of people on the floor its very easy to do.

Hope this answers your questions

 

[Kompa]

As backroom, I'm quiting if forced to cashier lmao. I don't do that.

 

[Kartman]

It's not so bad if you overlook the shitty parts.

You'll learn to tolerate it.

 

[CrimsonRaven712]

My store recently started rolling out the grocery process. I'm interested in seeing if our BRLA dropped by having the new team pull. The new process hasn't been horrible except for they haven't come clean with market backstock since it started. So I just shove the multiple flats,tubs, and u-boats down the grocery valley. The backroom looks like crap because they can't keep up with the work load. But we have been told not to touch it, it is their responsibility which I am fine with. We have enough other things to work on.

 

[Kompa]

It's not so bad if you overlook the shitty parts.

You'll learn to tolerate it.

I'm not paid enough to do... everything?

I mean, I can just go work at AutoZone it something if they wanted a jack of all trades. At least the discount there would help

 

[Logo]

This what I'm worried about. Market coming clean. My ETL and I have agreed to step back and see what happens. We are going to have to let market alone so that we can see where the issues (if any) are and make adjustments. It will come down to routines.

My store recently started rolling out the grocery process. I'm interested in seeing if our BRLA dropped by having the new team pull. The new process hasn't been horrible except for they haven't come clean with market backstock since it started. So I just shove the multiple flats,tubs, and u-boats down the grocery valley. The backroom looks like crap because they can't keep up with the work load. But we have been told not to touch it, it is their responsibility which I am fine with. We have enough other things to work on.

 

[Kompa]

As backroom, we of flow always have to jump in and help markets. They can't get done in time doing pfhresh and dry market so we usually have to bail them out. They aren't help responsible for not finishing because "we are all one team" and backroom can just put off reports and shit doing someone else's work

 

[Kartman]

I'm not paid enough to do... everything?

I'm willing to cross train to just about anything.

How can that hurt? Just more ours for me!

 

[redeye58]

I'm willing to cross train to just about anything.

Yep, Starbucks knows that for fact.

 

[Kartman]

I still work the customer service side giving out lunches and breaks.

No barista position, however.

Not for me.

 

[redeye58]

But at least you were willing to try

 

[Kompa]

I'm willing to cross train to just about anything.

How can that hurt? Just more ours for me!

Idk. I went to logistics to avoid guest and management.

Like, im cool just backstocking and wearing my headphones but I won't be able to do that it this passed in my store

 

[Kartman]

I really wanted to, but I also realized the amazing headaches to come.

It's like a FA on steriods...

They've failed their first two Steritech visits.

 

[Kartman]

I'm willing to cross train to just about anything.

Let me amend that... no guest service, no way!

And softlines... I can't fold worth a shit.

 

[Lazy]

Oh I'm waiting to see how our numbers and backroom aisles will look like once these market team start pulling/backstocking

Market went up to 400 errors in dry alone.... There's was boxes with no labels showing. Open stock in the closed stock shelves.I once did empty location audit and pulled out 6 tubs of unlocated market... So we took dry back.... Been green for 3 months. And now we're being told we have to give dry back to market -_-

 

[redeye58]

And softlines... I can't fold worth a shit.

Certainly couldn't imagine you in intimates answering questions about bras

 

[jenna]

Market went up to 400 errors in dry alone.... There's was boxes with no labels showing. Open stock in the closed stock shelves.I once did empty location audit and pulled out 6 tubs of unlocated market... So we took dry back.... Been green for 3 months. And now we're being told we have to give dry back to market -_-

6 tubs!

 

[Flow Warrior]

My biggest bitch right now is the total lack of communication. We have team members who have no clue whats happening to their hours, TLs who have no clue where they fit in the grand scheme.All we continually hear is "its a work in progress" "no one is losing their job" I call BullSh$t on that. These people know who they want where 6 months in advance of everything. Just own up to it

The answer is they are fubar.

 

[Flow Warrior]

I see no problem with shipping back bails, as the trailer is going to be headed back anyway... What would make it more efficient (for stores) is a bigger Bailer.

The one aspect that could destroy us more than anything, is over expansion and keeping these ULV stores still open. I haven't seen a 1400 piece Truck since the one truck during Christmas that was accidently not canceled and Me, and the plano team unloaded and staged it all for flow (We were overnight, they weren't and we got our Christmas Set early)

What I see is you comparing Target's new trucking stage to C&S (who has multiple stores orders on their trucks). If that is the case to meet store demands, as well as ever growing online sales I am sorry if I can't see how this lowers Truck Mileage. Unless of course they try and remodel all of our backrooms as a "mini online warehouse", which honestly wouldn't be a bad idea.

Problem isn't ULV stores. Its too many stores near other stores.

Near my store is 2 other that within 5 miles in either direction. Both are SuperTargets. The better solution is for one of them to be shut down and its extra freight shipped to the other. That solve a lot of our problems.

 

[Kartman]

I'm learning pricing @ 5 am in the morrow...

 

[anathema]

The problem is how we sit inbetween logistics doing these processes and the end-to-end teams doing their processes.

Market rolled out, hours cut and BRLA tanked. Help them. Ok, sure. BRLA back up, market somewhat under control. We can help most of the time, we're doing pretty well.

Softlines rolled out, hours cut. Flow doesn't need these hours anymore since they don't do softlines. Backroom will get less...but you guys can still backstock softlines. Ok, sure.

Electronics rolled out, hours cut. Flow and backroom don't need the hours, electronics does everything. Wait, backroom can backstock what comes off the truck, right? Freight pushed during the day electronics can do. Ok, sure...

Not a lot of hours to help out market. Fine, we won't help. Market is absolutely blowing up in backstock and pulls...come up with a plan, everyone contributes and we come clean on market somehow...market blows up a few days later. Wait, backroom can help backstock the pallets from the truck in the morning, right?

Right now, I'm lucky to have a mid shift 8 hours. Forget a closer. 2 openers for hopefully 5 hours on truck days and myself 8 hours...that's all we got now. I can't help with your salesplans, I can't do manuals, I can't help with midday. I need to be back here to backstock and keep brand good enough for DTL visits. Something here has to change. You can't keep falling back on backroom and flow to save people when you slashed their hours to start these processes.

 

[Joel]

Is it true that with the End to End the hours will more stable and kinda fixed? I'll be working within 1 month in HBA in the afternoon and my ETL-Logistics spoke with me if I was interested in that position, she mentioned that the hours would be consistent and somehow stable, but I would have more responsibilities other than just stocking. I told her yes I would take it, and she was happy that I said yes , she said that they'll be training me to do backroom, in stocks, and also cashiering since I don't know how to do it, and some other more things. So anyways about the hours is that true?

 

[Flow Warrior]

The problem is how we sit inbetween logistics doing these processes and the end-to-end teams doing their processes.

Market rolled out, hours cut and BRLA tanked. Help them. Ok, sure. BRLA back up, market somewhat under control. We can help most of the time, we're doing pretty well.

Softlines rolled out, hours cut. Flow doesn't need these hours anymore since they don't do softlines. Backroom will get less...but you guys can still backstock softlines. Ok, sure.

Electronics rolled out, hours cut. Flow and backroom don't need the hours, electronics does everything. Wait, backroom can backstock what comes off the truck, right? Freight pushed during the day electronics can do. Ok, sure...

Not a lot of hours to help out market. Fine, we won't help. Market is absolutely blowing up in backstock and pulls...come up with a plan, everyone contributes and we come clean on market somehow...market blows up a few days later. Wait, backroom can help backstock the pallets from the truck in the morning, right?

Right now, I'm lucky to have a mid shift 8 hours. Forget a closer. 2 openers for hopefully 5 hours on truck days and myself 8 hours...that's all we got now. I can't help with your salesplans, I can't do manuals, I can't help with midday. I need to be back here to backstock and keep brand good enough for DTL visits. Something here has to change. You can't keep falling back on backroom and flow to save people when you slashed their hours to start these processes.

You are right. Sadly, what is supposed to happen is your Market is supposed to fail HARD and keep failing until you either get the right TM, right mgrs or both. BR is supposed to vanish. If you have a Backroom team you aren't doing e2e. I mean your mgmt can call it that all you want, but the first thing that vanishs is BR. Everyone does their own crap and the numbers tank. The metrics vanish because the old ones are impossible to meet and the new ones don't exist.

I know that sounds hard but thats unfortunately what I have seen and heard.

If your Mgmt is hiding this from your DTL then eventually you walk into the store one day and will meet an entirely new team