ALL of the above is the same at my store. We are constantly reminded that guest service comes first: tasks are not to be our priority and metric numbers don't matter!I honestly can't remember the last time we came completely clean with a truck. Oh wait, I do. It was the day before this stupid ass program was started. Yet somehow, my store is considered the example for how it should be working.
Because freight sitting under the line for 2 full days before it's worked is a great replenishment system that is sure to drive sales!
Your brla shouldn't drop that low unless you don't pull often or you have no idea what you're doingQuick question how far behind did you have your transitions fall?
Our ETL-log posted sheets for BRLA on our metal clip board showing what everyone who could backstock (ie everyone who was formally e2e) was at. I am red because I was at 96 then dropped to 91 because of the pets transition (i dont have wave access and no one would shoot up my pallets so they just sat there in everyones way so I eventually backstocked it all (expect one flat)
Also, I dont know where you are but our pervious ETL-log got a job as store manager at a regional grocery chain which has better benefits. Though I would share that.
I don't pull often. I know what I am doing.Your brla shouldn't drop that low unless you don't pull often or you have no idea what you're doing
Why do you think they have not been spent?I found out as a company only half of the 2 million flex hours earned by stores this year have been spent. So wasteful
I found out as a company only half of the 2 million flex hours earned by stores this year have been spent. So wasteful
Why do you think they have not been spent?
Doesn't that mean there will be even less next year?
Now, half of your flex automatically stays in the store, so if you flex up 200 hours week 1, you get to keep 100 of them, even if you tank sales later in the month. I think that at least Corp realizes how hard it can be at store level to risk not making payroll.
the girl you giffedWho that is?
?
actually looked at my stats and I posted on here the wrong number. mine is still 96. its the damn floating stock in the BR that is causing bafflesYour brla shouldn't drop that low unless you don't pull often or you have no idea what you're doing
2 dragons are better than one.I see your game of thrones dragon and raise Smaug and the dragon from Dragonslayer. We're all toast
ALL of the above is the same at my store. We are constantly reminded that guest service comes first: tasks are not to be our priority and metric numbers don't matter!
WTF? Really?
Well, when we get slammed with freight in Q4, and guests start asking for items that we received six of that day, but can't find on the sales floor or locate it in the backroom, maybe then they will see that tasks and metrics DO matter.
Yup the fact my store got an added truck and they didn't give us more payroll to deal with it is going to make payroll a photo finish for August.
From what it looks like from my position in the BR is that the two sections in my store that are E2E (Market and Softlines) are either not being given enough hours or do not have enough people to handle the workload (probably a combination of the two)
I would say about a quarter of the backstock currently in our backroom is just from those two sections. Their valleys are full of carts/flats/tubs and 3 tiers full of stuff waiting to be backstocked. They have been having BR people pull the Market pulls because they don't have people in to do them.
And those sections are so freaking messy that I can see why it takes forever to pull them and why they have so many errors in them.
This is another remnant of the old system anyway, and I think they need to assess it specifically. As they figure out how much workload equals a certain amount of hours (something they are still pretty far off from), they need flex to be earned in the same manner. They were really big on "Sales isn't necessarily an accurate measure of payroll, workload is, so we are going to use that for you to earn hours." But flex is still earned on sales, which doesn't make sense.
If you take more freight than they projected in MyTime (I am curious), then you should flex hours. If the pricing workload was thousands of more tickets than it projected two weeks ago, then it should flex up. If you process more units/transactions at the lanes than they projected, then cashier should flex up etc... However, MyTime's measurements of work to hour would need to be accurate in the first place. I am convinced many of them are drastically off (which is why still many stores just do their own thing or fake it out).
And this would only help the stores that are staffed in the first place that could use the hours. Many stores are struggling to staff at all depending on their area since Target's pay for TMs isn't competitive in many cities, meaning we get the scraps.
This is another remnant of the old system anyway, and I think they need to assess it specifically. As they figure out how much workload equals a certain amount of hours (something they are still pretty far off from), they need flex to be earned in the same manner. They were really big on "Sales isn't necessarily an accurate measure of payroll, workload is, so we are going to use that for you to earn hours." But flex is still earned on sales, which doesn't make sense.
If you take more freight than they projected in MyTime (I am curious), then you should flex hours. If the pricing workload was thousands of more tickets than it projected two weeks ago, then it should flex up. If you process more units/transactions at the lanes than they projected, then cashier should flex up etc... However, MyTime's measurements of work to hour would need to be accurate in the first place. I am convinced many of them are drastically off (which is why still many stores just do their own thing or fake it out).
And this would only help the stores that are staffed in the first place that could use the hours. Many stores are struggling to staff at all depending on their area since Target's pay for TMs isn't competitive in many cities, meaning we get the scraps.