On the question of efficiency and morale, I'd be interested to see a study (there's gotta be a few out there - ?) that looks at efficiency as morale increases or decreases. Leadership sings the praises of e2e as being more efficient, and maybe it is although I haven't seen it. But I do know that morale has taken a nose dive since it's been put in place in beauty and market at my store. Seems like demoralized staff would be less efficient no matter the process. So what's really gained? More staff in the store when it's open, I guess, so potentially more guest servicing, which would lead to greater sales which leads to bigger trucks which leads to .... more truck hours? Ha!