Lack of cashiers

[Captain Orca]

Early afternoon today I went to our local Target to pay my Red Card bill and get a few small items from grocery. The store was busy. There were only a few registers open. SCO was packed with a line. Staff cuts?

 

[BKop16]

Early afternoon today I went to our local Target to pay my Red Card bill and get a few small items from grocery. The store was busy. There were only a few registers open. SCO was packed with a line. Staff cuts?

January is the end of the fiscal year. So yes hours have been slaughtered.

 

[redeye58]

As my TL always says this time of year: "After the feast comes the famine!"

 

[Captain Orca]

The store was quite busy.

 

[Hardlinesmaster]

Common event in 1st qtr.

 

[NotCynicalYet]

In the 2 years since I switched from SETL, I've seen my store go from 1+1 being an actual thing to frequently having huge lines with like 2 cashiers when we need 5. Service is not a priority anymore, and that worries me because that is one of our few advantages. We're becoming little more than a name.

 

[Captain Orca]

Not too brilliant operationally to force customers to wait on long lines.

 

[Dead and Khaki]

Only online customers matter now.

 

[BKop16]

Common event in 1st qtr.

It's still Q4 for Target. These last few weeks of January are the last chance to impact the fiscal year for shareholders.

 

[NotCynicalYet]

Only online customers matter now.

Wild that they're less than 20% of my store's sales (I assume that's typical) and take up so much payroll. I feel like they were banking on hitting over 30%.

 

[Captain Orca]

As the customers eviscerate the profit margin via SCO. Let it rip! Idiots. All 6 SCO's jam packed, everyone in a hurry, one attendant running their ass off,, perfect storm to do some high dollar scan skimming. A smooth operator can steal a whole lotta shit in a matter of minutes.