MEGATHREAD New POS (post-cutover)

[TurgetCirkl]

Coupons. Why don’t most paper ones work and what is the fix?

i think i read it here back in ye old day and it was how P&G was going to partner with target and how New POS was going to be able to detect fraudulent coupons.

 

[employee 626]

If POS declines that means we don't accept. Could be a fraudulent coupon. Follow POS prompts and use best judgement.

Didn’t they just get a new incomplete database?

 

[happygoth]

If POS declines that means we don't accept. Could be a fraudulent coupon. Follow POS prompts and use best judgement.

Had two legit coupons that I cut out of the flyer myself rejected. There's something going on with the system.

 

[Amanda Cantwell]

i think i read it here back in ye old day and it was how P&G was going to partner with target and how New POS was going to be able to detect fraudulent coupons.

this is already implemented

Had two legit coupons that I cut out of the flyer myself rejected. There's something going on with the system.

you can report this in MyDay chatbot under pricing and promos

 

[DBZ]

I've not had to be on a lane until recently. Mostly worked at GAC, but the new system is so goofy. Man, that protection plan slows things down a lot!

The friggin protection plan thing is such a joke. I hit no without asking on sooooo many things.

 

[Nauzhror]

If POS declines that means we don't accept. Could be a fraudulent coupon. Follow POS prompts and use best judgement.

A lot of the time it rejects the coupons attached to the items, on the sales floor. I always manually adjust the price of the item when it does so though.

 

[Nauzhror]

The friggin protection plan thing is such a joke. I hit no without asking on sooooo many things.

My favorite are the $0.99 hot wheels. It asks if they would like to pay $2.99 for a protection plan on them.

 

[Anelmi]

Also...why doesn't my name popup anymore now that log-in via the zebra are possible? I'm just checkout advocate but if I manually input my numbers, it's my name.

 

[employee 626]

My favorite are the $0.99 hot wheels. It asks if they would like to pay $2.99 for a protection plan on them.

There should be a button that says no for this transaction/item type

 

[employee 626]

Can we get a feature that lets anyone make a sign for the screen on the register/card reader?
Options include

• No cash
• Cash only
• Out of order
• Self checkout only (for regular lanes in SCO)

 

[DBZ]

Also...why doesn't my name popup anymore now that log-in via the zebra are possible? I'm just checkout advocate but if I manually input my numbers, it's my name.

I read that sometimes it is showing someone's legal name and that's why it has become "advocate", in those situations.

 

[DBZ]

Can we get a feature that lets anyone make a sign for the screen on the register/card reader?
Options include

• No cash
• Cash only
• Out of order
• Self checkout only (for regular lanes in SCO)

"no cash" and "cash only" are not brand and should only be put up as a last resort.

 

[employee 626]

"no cash" and "cash only" are not brand and should only be put up as a last resort.

But what if you get one SCO machine working with no cash because the coin recycler is broken or the card reader is down?
How are they not brand?

 

[TurgetCirkl]

"no cash" and "cash only" are not brand and should only be put up as a last resort.

You clearly have not used the next gen self-checkouts. Since they use off-the-rack hardware, it is not as reliable as NCR, They constantly break but most people pay with a card so it shouldn't make much of a difference.

 

[Mikuhl]

I'm surprised no one has said that Target recently switched to a coupon whitelist. If a coupon does not work that means that the manufacturer failed to get it on the whitelist. This is to stop people from using fraudulent coupons.

 

[employee 626]

I'm surprised no one has said that Target recently switched to a coupon whitelist. If a coupon does not work that means that the manufacturer failed to get it on the whitelist. This is to stop people from using fraudulent coupons.

MEGATHREAD - New POS (post-cutover) - https://www.thebreakroom.org/threads/new-pos-post-cutover.28034/page-15#post-659424
I actually did say something about paper coupons not scanning 100% of the time

 

[employee 626]

Please for the love of team members sanity please make a sound for protection plans

 

[employee 626]

Please let us use a MyCheckout as a card reader for registers that have a broken one so that lane can be open if needed

 

[employee 626]

Button to request more cash that gives alerts like the SCOs do
Button to request a Zebra/walkie battery but only on registers
Screen that has all the rules for gift cards/ any product with a purchasing limit

 

[Hardlinesmaster]

Please let us use a MyCheckout as a card reader for registers that have a broken one so that lane can be open if needed

No for the register card reader.

 

[employee 626]

For split payments please let us enter the cash amount then the rest on card.
Also let us do two transactions at once. You scan all the items in the first transaction then select a multi transaction button then scan the other transaction. Can be multiple payments or a single one. Can be multiple recipients or one

 

[Anelmi]

^ what in the world? Why would this be needed?

 

[TurgetCirkl]

For split payments please let us enter the cash amount then the rest on card.

this is possible?

Also let us do two transactions at once. You scan all the items in the first transaction then select a multi transaction button then scan the other transaction. Can be multiple payments or a single one. Can be multiple recipients or one

we have people screwing up one transaction at a time let alone two? You should not be helping multiple guests at a time at GS or the lanes. This would only maybe benefit a power-user and by a minuscule amount.

Button to request more cash that gives alerts like the SCOs do

The banking app?

Button to request a Zebra/walkie battery but only on registers

everyone basically ignores all 239 alerts at my store, let alone a new battery button. cashiers should not have a walkie nor a device.

Screen that has all the rules for gift cards/ any product with a purchasing limit

Not a bad idea.
They should bring receipt viewer to the new POS.

 

[starmaster1000]

Please let us use a MyCheckout as a card reader for registers that have a broken one so that lane can be open if needed

Bad workaround but... Scan everything on the lane, suspend the transaction, and pick it up on the myCheckout lol. It'll work.

 

[TurgetCirkl]

Bad workaround but... Scan everything on the lane, suspend the transaction, and pick it up on the myCheckout lol. It'll work.

I wouldn't consider this a bad work around.