For some reason, on New POS when doing Fix a Mistake Wrong Price, you can only do $ off or % off. You can’t just enter the new price for some reason. I learned that the hard way without noticing back when my store was pilot testing it back in December.
It's not a glitch. New pos never recognized exchanges. It can't process it or look up wrong price/exchange transactions from classic. Exchanges/wrong price with classic don't show up on the original form of payment or receipt. They need the exchange receipt to process but only on classic. That's why new pos wrong price doesn't process an exchange. It refunds the difference from the original receipt so the guest can use the original receipt/payment.
When it rolled out in January it had all 3 wrong price methods, Key price/ $off/ %off. Then 2 weeks later they changed it because it key price would show up in price change as the price difference.
The Fix was to remove Key price because of this when sign/label error is selected.
make sure you're not entering dollar off. that to me looks like you did $69.99 off plus tax
So what was the MyDay team just lazy or New POS team like what????
no way it wasn't intentional.
I didn't know this-- this is really good
yeah no 100 percent agree. But like that little side screen edit price button shows up like once or twice so it makes sense to copy and paste code around. You can't just design that UNintentionally (unless someone really missed a memo)
It says “Key new price” but it behaves like “$ off”.
Yeah I figured it’s including tax but it is behaving as if I did “$ off” and not entering a new price.
I rered this and just realized
I’ll take it. At least ‘someone’ is able to do it.
Does it actually postvoid or is it just a reason? Like the reason you have to make it right is because you cannot postvoid.
thank goodness
I thought this aswell. Shouldn't be too difficult to implement, matter of "did the user mean to do this and can we get sued" because on the red screen there are some terms
