I will say. I do miss the pure horror of the ADDITIONAL CASHIERS TO ELECTRONICS. *silence* “hey guys i’ve got 4 guests waiting i need backup” *silence* “ADDITIONAL CASHIERS TO ELECTRONICS”
I kinda miss the Indyme ADDT'L ASSISTANCE button. The "Request Help" button on New POS is useless because people don't pay attention to the myDay alerts. Also, when you select "I need more Advocates," instead of saying the register type you're at, it will always say "
Additional Advocates to the Front Lanes/Guest Service/etc..." regardless of you're at Lanes, Service Desk, Electronics, Pharmacy, Optical, Starbucks, etc...
Since I started in Oct 2020, the only Indyme's I've heard at work are the Electronics, Guest Service, Pharmacy, and Optical. (Maybe Starbucks? Don't remember much from when I just started.) All our lanes were on New POS by that time. We don't have Call Buttons, so the only non register backup Indymes I've heard are "This is your Restroom Checkup Reminder," "Restroom Follow-Up is Needed," and "This is your GiftCard Replenishment Reminder. Who is Responding?" I've never heard a Fast Service call during my employment so far. We have a LOD Timeclock button in our TMSC, but it doesn't work.
While I'm on the subject of myDay alerts, something that I hope gets added are more notification options. The only ones on New POS are Change Fund Advances, Additional Advocates, I Need Help, and Carry-Out requests. Classic POS has so many more options such as requesting more Paper and Plastic bags, requesting Abandons and Hangars be collected from your lane, and a bunch more.