Reflecting on leadership in the past..

JohnSith373 said:
No consumables TL? I’m surprised you don’t have any closing TLs. My store has the same ETL and TL count with slight variation since were shy of $85 million.

1 ETL Inbound

3 F&B TL (1 Dry, 1 Perishables, 1 Food Ave)
4 GM TL
2 Closing TL
2 Inbound TL
Southern California store
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yes lol. I did this kinda off the top of my head.

1 Dry TL
1 Pfresh TL
2 Closing TLs
 
The old specialty teams (level 2) were really nice to have.
  • It allowed you to concentrate on main task instead of spreading yourself over 6 things that may each all only get done a little bit everyday. (Need to finish salesplans, revisions and the truck? Too bad because your stuck on backup for 45 min of your day. And did I mention the phone call with the guest that keeps you on the phone for 15 min? How about that guest that needs to tell you their life story?)
  • It was nice to have a "go-to" person who knew the in and outs of the job not just a little about it.
  • It was easier to find people who were tailored to a job i.e. some people are great with guests but would be nearly driven to tears doing a plano. Some people were efficient and meticulous about the backroom and backstocking but are not cut out to deal with guests. And cashiering is not a job for just anyone.
  • But at the end of the day it just seems cheaper to have less people doing more jobs so like it or not this is the way it is.
 
LOD... I'm sorry but there needs to be a single person at the helm at any given time. Yes, if a specialist is needed (and there) then call them. But some things are just in general and now no one in the building knows why the RotoRooter guy is at the back door or what he needs to fix...
 
KarmaToBurn said:
LOD... I'm sorry but there needs to be a single person at the helm at any given time. Yes, if a specialist is needed (and there) then call them. But some things are just in general and now no one in the building knows why the RotoRooter guy is at the back door or what he needs to fix...
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We do our own version of LOD, many TMs still use the term! If SD is in the building they will respond, and the closer responds from about 2pm on. If SD isn't there during the day someone else from leadership knows it's their responsibility to answer unless a specific TL is called.
 
$50 mil pfresh store

SD
1 GM ETL - 1 inbound TL (also owns essentials) 1 Plano TL (also owns toys, sporting goods and entertainment) 1 GM TL (owns C & D) 1 SFS TL (6 pack stations) 1 Starbucks TL and 1 Market TL
1 Specialty ETL - 2 Style TLs (should be 3)
1 S & E ETL - 2 SETLs
1 HR ETL - 2 HR TMs
1 Closing Team Lead

Definitely miss GSAs, we do have certain GS TMs who open and close and try to help blinking lights when they aren't swamped at the desk.
 
Overall (top to bottom) we have less than half of the staff we used to have when I first started. I laugh now to think we used to have an ETL who was in charge of JUST the cafe. And TWO JUST for logistics.
 
tdude2020 said:
No real point to this thread, I was just curious because it seems like we do so much with so little, at least at my store. Also, what positions do you feel might be integrated or cut in the future as retail continuously changes?
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I can see Service & Engagement (formerly Guest Experience) ETLs being integrated with other ETL roles in the higher volume stores. This was already done years ago in lower-volume stores.

I can also see Fulfillment needing its own ETL (or at least an additional ETL-GM).
 
Sisyphus said:
. I laugh now to think we used to have an ETL who was in charge of JUST the cafe. And TWO JUST for logistics.
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I've seen several posts like this around here as well as the subreddit for target. This intrigues me, how many ETL positions cease to exist, and what were they called? I'm aware there used to be an operations, logistics, and replenishment when we still had a nicely staffed BR team. I'm familiar with the SPS, HR, AP, F&B, GM, and SE and their old titles (SL, HR, AP, Food, HL, and GE). Do larger and higher volume targets staff with more titles or just with several of the same kind of position?
 
SilentCrow said:
It’ll help mentioning the sales range of your store like some have here.
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I've never worked at a store that was above $50,000,000. They've also only been base or low volume. My lowest was $18M with only 2 ETLs and the SD with 8 TLs, and my first and current are identical in sales at $45M, 4-5 team leaders, and 12 team leads. I'm around the Minneapolis/St. Paul Metro Area, and the targets I've worked in have been in all the small towns in that circle the metro. Although, every target in the metro/suburban area appears to be a super with insane foot traffic.
 
tdude2020 said:
I've never worked at a store that was above $50,000,000. They've also only been base or low volume. My lowest was $18M with only 2 ETLs and the SD with 8 TLs, and my first and current are identical in sales at $45M, 4-5 team leaders, and 12 team leads. I'm around the Minneapolis/St. Paul Metro Area, and the targets I've worked in have been in all the small towns in that circle the metro. Although, every target in the metro/suburban area appears to be a super with insane foot traffic.
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Maybe one day for me. So far I just been in monster stores.
 
$30 mil last year.
SD
4etls (hr, specialty, S&E, gm/food)
3 gm tls
1 closing tl
2 S&E tl
2 style tl
1 food tl

Same store doing $50 now (yay covid)
Same number of leads except add a sfs tl and a Starbucks tl that splits food.

Curious to see how many they try to add when they look at the new sales breakpoints.
 
vyrt said:
$30 mil last year.
SD
4etls (hr, specialty, S&E, gm/food)
3 gm tls
1 closing tl
2 S&E tl
2 style tl
1 food tl

Same store doing $50 now (yay covid)
Same number of leads except add a sfs tl and a Starbucks tl that splits food.

Curious to see how many they try to add when they look at the new sales breakpoints.
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For a $30 million store I can't see how you're not already way over head count.
 
My store has,

-SD
-1 SR ETL
-1 HR ETL
- 1 HR TL
2 F&B ETLs
- 1 Consumables TL
- 1 Overnight Consumables TL
- 1 Dairy TL
- 1 Meat TL
- 1 Frozen TL
- 1 Produce TL
- 1 Bakery TL
- 1 Deli TL
- 1 SBBUX TL
2 Specialty ETLs
-1 A&A + Tech TL
-1 A&A + Beauty TL-
-1 A&A TL
-1 VML
1 S&E ETL
- 5 S&E TLs
2 GM ETLs
- 4 GM TLs
- 1 Fulfillment TL
2 Closing ETLs
- 3 Closing TLs
2 Inbound ETLs
-3 Inbound TLs
-1 AP ETL
 
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ephemerallll said:
My store has,

-SD
-1 SR ETL
-1 HR ETL
- 1 HR TL
2 F&B ETLs
- 1 Consumables TL
- 1 Overnight Consumables TL
- 1 Dairy TL
- 1 Meat TL
- 1 Frozen TL
- 1 Produce TL
- 1 Bakery TL
- 1 Deli TL
- 1 SBBUX TL
2 Specialty ETLs
-1 A&A + Tech TL
-1 A&A + Beauty TL-
-1 A&A TL
-1 VML
1 S&E ETL
- 5 S&E TLs
2 GM ETLs
- 4 GM TLs
- 1 Fulfillment TL
2 Closing ETLs
- 3 Closing TLs
2 Inbound ETLs
-3 Inbound TLs
-1 AP ETL
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Holy crap! That's a big leadership team. Your store must do big sales $$
 
ephemerallll said:
My store has,

-SD
-1 SR ETL
-1 HR ETL
- 1 HR TL
2 F&B ETLs
- 1 Consumables TL
- 1 Overnight Consumables TL
- 1 Dairy TL
- 1 Meat TL
- 1 Frozen TL
- 1 Produce TL
- 1 Bakery TL
- 1 Deli TL
- 1 SBBUX TL
2 Specialty ETLs
-1 A&A + Tech TL
-1 A&A + Beauty TL-
-1 A&A TL
-1 VML
1 S&E ETL
- 5 S&E TLs
2 GM ETLs
- 4 GM TLs
- 1 Fulfillment TL
2 Closing ETLs
- 3 Closing TLs
2 Inbound ETLs
-3 Inbound TLs
-1 AP ETL
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Oh, my god. Soooooo many team leads!
 
Rastaman said:
If you don't see your leadership on the floor, they're doing a shitty job of running the store.
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I beg to differ . If they are to much on the floor doing tasks as unload and sfs that means the team is not up to par. Is like why I have team leads if they can’t do an unload or making sure sfs is on track .
So with that said if they are to much on the floor then they are not holding their team accountable
 
I’m gonna get out here 85mil+
Tl wise
4 style leads
2 food
1 p-fresh
1 Starbucks
4 off-site
3 inbound
1 hr
4 gm p2
3 gm p1
1 opu ( no sfs for my store )
2 closing leads
5 setl
Etls
1 hr Etl
2 style etls
1 se etl
1 ap Etl
1 gm1 Etll
2 inbound Etl
3 gm p2 etls
1 food and beverage Etl
1 off-site Etl
 
allnew2 said:
I beg to differ . If they are to much on the floor doing tasks as unload and sfs that means the team is not up to par. Is like why I have team leads if they can’t do an unload or making sure sfs is on track .
So with that said if they are to much on the floor then they are not holding their team accountable
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It was 4th quarter. We were doing the highest SFS volume in the group, and were very shorthanded every day due to callouts/COVID. Our GM1 and GM3 were both new to Target.
 
Rastaman said:
It was 4th quarter. We were doing the highest SFS volume in the group, and were very shorthanded every day due to callouts/COVID. Our GM1 and GM3 were both new to Target.
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In that case it is different . However what was said was and I quote “ If you don't see your leadership on the floor, they're doing a shitty job of running the store.”
 
Rastaman said:
OP's original comment was "now everyone stays in their office". I feel leadership should spend the majority of their time on the floor, but not necessarily being pulled into tasks.
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I get it but at the same time why would Etl who has 7 Tl be on the floor so much? To micromanage ? No one wants that
 
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allnew2 said:
I get it but at the same time why would Etl who has 7 Tl be on the floor so much? To micromanage ? No one wants that
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With 7 TLs yeah they should only have to follow up here and there nothing crazy. I agree. Micromanaging is frustrating.

I know overnight inbound ETLs wish they had that many lol.
 

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