This, yes. I meant from a process standpoint. Things will be done one way and one way only regardless of volume or other factors. More team leads with smaller teams. Since I’ve been running on the modernized process, I only have 8 TMs for my chunk of the sales floor. Compared to the 20+ that technically still report to me for the multiple departments I have. They either work in areas where logistics is transitioning into ‘general merchant sales floor’, or they’re my closers.
Leadership should have already at least devised an idea of how the sales floor will be split up. Hypothetical (lol) example; pharmacy/chemicals - 1 TL, domestics - 1 TL, pets/paper/plastics - 1 TL, toys/baby
hardlines - 1 TL, seasonal/furniture/luggage - 1 TL, electronics/beauty - 1 TL, food - 1 TL, apparel - 1 or 2 TL, 2 GSTL, 1 cafe/sbux TL