Starbucks Team Leaders

After you run a bunch of shots in a row, if it is still slow, turn the knob clockwise to make it faster. It doesn't change right away though, so don't esp turning it or you will have it too fast. After it regulates, let the machine tell you when it needs to be adjusted.
 
As Yetive said, run a ton of double shots and it'll tell you which way to turn the knob. Hitting the plus and minus signs at the same time will give you a ton of information and you can scroll down with the minus sign. Press clear to get out of it.

I was taught to think of it in larger terms to figure out which way to turn. If you pour water through sand, the water will take a while to go through and some will get absorbed into the sand. If you pour water through a bunch of tiny pebbles (very extreme example of coarse coffee), the water pretty much goes right through in no time.

This is great when trying to figure out which grind to use, especially when grinding something for a guest. With a cone shaped filter (pour overs), the water drops right through, so you need a fine grind to slow it down. With normal drip coffee, the water goes down, hits the bottom of the brew basket, and then has to go towards the center, so it takes a little bit longer and you need a medium grind. For a press or cold brew, you are allowing the water to sit in the coffee for a long time -it's not going through the grinds, it's drowning in there with them; you need a really really coarse grind so it doesn't get overextracted and taste terrible.

Fine coffee slows down the water. Coarse coffee speeds it up.
 
I did that on Thursday. Even the vias were gone in a couple hours. I didn't have any coffee left. Looks like a ghost town in my lobby.
 
I just don't know what to do with the Neon Blue and Orange Summer cups I have. Can't TPC them, they aren't part of the 30% or 90% mark down, and the 10% Cartwheel deal ends tonight. What I do with them? I haven't sold a single one since I took over. I did make signs advertising a lower price and just price changing them when someone buys one. But I am afraid I might get in trouble doing that.

What do you guys recommend doing with them? Should I continue to advertise them at a lower price and doing a price change when people check out? Should I slash the price even more?

Currently:
Neon Blue is $24.95, I made signs saying $17.99.
Neon Orange is $19.95, I made signs saying $14.99.

Should I just sell both for $9.99? Will I get in trouble for doing a price change (customer challenge or w/e options) on the register. I really really want to rid myself of these tumblers or w/e they are called.
 
I was pretty disappointed when the summer cups weren't part of the clearance. I only have 2 purple Frapp cups left, so they're just chilling on the shelf. How many do you have left? You won't get in trouble, but if its a ton of cups, it may cause some questions from whomever does the price audit. Just explain it to them. If they aren't selling for the 30% off, maybe go to 50. I would probably make signs that have the percentage off, as I think it looks like a better deal--those are expensive cups, and 17.99 doesn't seem like much of a deal.
 
Yeah, I price them that way because I was worried I would get in trouble for doing a price adjustment. I have like 7 of each of the 2 left. They were part of the straw recall we had.
 
Yikes, I sold most of my stainless straw cups before the recall. Definitely sign them and override. Maybe even mysupport, but they will end up doing nothing, or fixing it in January. You really shouldn't have a problem with the overrides. Just let your ETL know what you are doing and why. There is a ton of Xmas stuff, so keeping those nonsellers around doesn't make sense.
Did your Mastrena end up speeding up?
 
Saw that. Woo Hoo!
Also saw that my state mug was not coming. I did wonder why I didn't get any. That's okay though. I'm not sure why we are always represented by cars.
And pro tip--if you make coffee for the morning team and share with the cleaning crew, they volunteer to scrub your floor mats! Nice.
 
Does it give us a date as to when it is officially discontinued? We barely sell much of it and would love stop ordering it.
 
Trust me I know. The faster I can rid of it, the more spare room I can have for my storage area and bar counter.

Also, after adjusting my espresso machine to be more courser. It is shooting shots at the right timing again. Thanks guys!
 
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Anyone know the dcpi for the cups we use to steal. Milk and the spoons we use to hold back the milk? I see something labels as services spoon in the guide you showed me alongside other utensils. But not sure of that is it.
 

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