Starbucks Team Leaders

[Coqui]

Frustrating about dividing hours evenly is that we have a very small pool of hours to work with. Its either give it to the TM that can get the job done or give it to those that can't. And I rather give it to the TMs that can get the job done. Said TM I don't want to waste hours on constantly calls out, wants to leave early, doesn't get a long with the whole team, and quite honestly doesn't perform well even after 5 months. Had to sit said TM about her performance numerous times. Now, I'm just documenting everything and giving her coaching. In hopes to perform her out. Strange thing is, she complains about not having money for food, rent, and child supports. But again constantly calls out or tries to leave early. So like I said, hours are precious and would rather give it to those that is willing to show up and work. Do I still give out hours evenly?

Sounds like you need to decide whether if she's a fit for the business or not. If not, then take her through the corrective action process and if she doesn't get her act together, drop the hammer. No need keeping dead weight especially during Q1.

 

[Yetive]

Merry Christmas, or Happy Boxing Day. Xmas vias, kcups, mdse all ringing plu. I assume coffee too, but I don't have any left.

 

[redeye58]

Our tumblers were nearly gone, still have some coffee, bears & giftcards wiped out.

 

[Yetive]

Yeah, everything sold really well. We took the giftcard shipper from mini last week, and that really helped. Even so, we ran out on the 24th. No bears here, but plenty of hot chocolate kcups. And it's busy today.

 

[Xanatos]

4 bears, 3 decaf Christmas, about a dozen Christmas blend, probably 20 christmas kcups, 1 hot chocolate kcup, and a few mugs and tumblers. I think we sold everything at a slightly higher rate than previous years, but the main thing is that we got way less merchandise. Usually I still have half of it left when it goes clearance, so I'm very happy to sell most of it at full price this year.

Also, this is the last week of good payroll, so I'm taking full advantage of it. I have two 8 hour shifts where I have very little to do and I'm going to try to do a bunch of cleaning and organizing while I have the chance.

 

[Yetive]

I ordered 16 cases (64 mugs) of YAH mugs 2 weeks ago, and they didn't get us to Xmas. I would like to have had a bit more mdse. My shelves are bare of core and xmas. It was nice to not have it leftover, though.

 

[redeye58]

It'll make it that much easier for the reset.

 

[Asuras]

Bears are all gone, all the super Christmas colored cups/tumblers gone, Christmas/Holiday Blend Coffee/Espresso gone, and Christmas Gift cards have been sold out a week ago.

All I have left are the tumblers that look like core item, the tumblers with the Siren related stuff on it, Decaf Holiday Coffee Beans, a few Via, K-Cups, and the Hot Chocolate stuff left.

I'm sure I'll be out of stuff before the week even ends. Probably by Wednesday and I don't have any core items left to put out because people were buying those too last week.

 

[Xanatos]

Oh I do have a few items from the freaking SPRING promotion. Just the ones that were originally recalled but then put back out.

 

[Asuras]

Oh I do have a few items from the freaking SPRING promotion. Just the ones that were originally recalled but then put back out.

I had some too, people were grabbing those too. Dispite them not being part of the promotion we had with the free drinks.

 

[Yetive]

My stuff is all gone. Put it in seasonal. I had already put the baskets back and taken off the top layers of the feature cubes. I ended up putting the reusable cups on there, because there was nothing else. I should have planned better. Almost no core mdse, vias, even core kcups. Regular coffee is just faced. I need my order.

 

[Asuras]

I've actually been trying to order a lot of the core stuff on the order guide about 1/4 of what I order has come in the last 2 weeks >.<

 

[Yetive]

Same . And I double checked that I ordered it. I did.

 

[Asuras]

When do we stop serving the holiday drinks? Have 3 Carmel Brulee left. Not sure if I should order more or not.

 

[Xanatos]

I wouldn't order any more. Guest traffic will slow down a lot in the next week or so. By the time you get the next shipment, it'll be so late that there won't be much of a point.

I actually have about 14 bottles of pumpkin spice left. 10 of which will expire in March. I might try to trade some to other stores for white mocha or something easy like that. I over ordered and one store repaid me so I ended up with sooooo many.

 

[Yetive]

My DM said he thought PS would be on the winter menu. I have 5 or 6 left. Definitely wouldn't order more holiday stuff now.

 

[redeye58]

We have quite a bit left but we've also been burning thru it.
Hopefully, we'll be done by end of January.
Also spotted this: Starbucks giving out free drinks for 10 days - Juno

 

[Asuras]

All products gone, everything being marked down even more to 70% off finished it off. Some people came in asking if they can do a price match with their receipt (assuming they got them for gifts). Can they just bring in their receipt to Guest Service to do a price match?

 

[redeye58]

Not on clearance items.

 

[Asuras]

Were we suppose to receive any new signs and siren's eye this week?

 

[Yetive]

Haven't seen mine yet. It will probably come next week.

 

[Asuras]

Looking at what is coming next week, lots of Valentine/heart related cups are incoming already >.<

 

[Xanatos]

It doesn't start until 1/10, so anytime between now and the 8th or 9th.

 

[Asuras]

Ha, received the package today. I just like having it early as possible. So that can better plan my schedule.

 

[RistrettoShots]

Happy New Year everyone!