Starbucks Team Leaders

I also noticed that I am getting these colored sugar powders (pink, blue, etc). And some other fruit related ingredients. What are they for :O
 
Fruit purees for Mango Pineapple and Prickly Pear Cream Frapps. Not sure about the sugars. Maybe for tinted WC again. For some tweeny Instagram drink, I would imagine.
 
Hardlinesmaster said:
@Xanatos, Ck your sent box dated 03/21. Your workbench copy was sent to Starbucks spot stores.
Try a couple search words in this quote my find. I think if you search under member, rewards or member rewards may find it. ,@CoquiAzul
From an earlier posting:
Copied directly from workbench:
Starbucks Hours Allocation
Page Content
Beginning in March, Starbucks payroll allocation will be executed differently in order to support business growth and ensure guests receive outstanding service.
  • Analysis shows that lower volume stores have the largest opportunity to grow sales.
    • Historically however, hour allocation has been the leanest in these stores which often results in longer lines, lost sales, and guest and team member dissatisfaction.
    • Most mid to high volume stores will see minimal changes in their allocations (slight reductions).
    • Lower volume stores will have additional hours allocated to Starbucks.
  • To prove the success of this new approach, it is critical the hours allocated to your store for Starbucks are used in that work center and are not reallocated to other areas of the store.
    • Data shows that those stores that use 95%-100% of their Starbucks hours show increased sales growth and improved operations (which is good business for Target as Starbucks is the MOST profitable business in the store and 8% of an average store's transactions happen in Starbucks!)
    • Hours for Starbucks are independent and are not impacting hours allocated in other areas of the store
      • Hour allocations may be higher than other work centers in the store because Starbucks requires team member staffing during all hours of operation.
  • Before April Schedules are Written – Fully schedule all hours allocated to Starbucks within the Starbucks work center.
I already sent this in an email to my STL, ETL-HR, ETL-SF/GE, and another email to all SBTLs in the city and the SBDM. Fingers crossed.

Xanatos, Mar 21, 2016
Click to expand...
Curious cause the old SBTL left SB in shambles, how long do these documents last on WB? I personally remember this being posted in the pastry freezers, mentioned it to old TL and they obviously didn't care. I passed this along to the current TL, but they want a paper version coming from WB. Any suggestions/tips/anything would help!
 
I will check my stuff to see if I can find a copy. I used this to my advantage when it came out. I had been getting 112 hours (some weeks 107) when I should have been getting 135/145. I know I copied it, but not sure I saved it.
 
So Mid/High Volume Stores (Super Target in MN) are getting a reduction in allotted hours? :( Feels like we don't have enough hours as it is with how busy we are :(

I saw a minor increase in my hours but probably more to do with us getting closer to Easter.
 
monkeyman90 said:
what's the outcome? do you need to term the team member? or is it just so its consistent?

most can be a copy paste. attendance just needs to say that you were absent on these days. this is how it effects the work center. going forward you need to show up or swap shifts. i can fill out an attendance coaching in <5 min. mostly just going between word, email, our document drive.
Click to expand...

Literally is no reason. I have one tm who has had issues with attendance, (when I started she had over 20 lates in just a few months.) she is on corrective action but just put in her two weeks. I'm gonna miss her because she had a great personality and was a really hard worker. But her attendance was horrendous up until recently. my etl hr is just crazy though because she is making me write every little thing up. I had a new tm forgot to sign a closing log and she had me ppd that. But she always forgets to sign the monthly cleaning logs. I'll just sip my tea over here iguess.

On another note I tried fighting for more hours because we are getting killed in sales and comping up and what do they do? They cut me. On the week I have inventory no less. Lol

P.s. this is gonna sound stupid but no one ever showed me how to actually give reviews. Like where do I access the review now to sit down and talk to my tms. I'd rather ask you guys. Nothing was really explained to me regarding giving reviews or deadlines or anything.
 
Your HR will probably print 3 copies of each review. There will also be the merit sheet with the raise and rating. I like to print a copy of the core roles for each tm as well. You and your ETL will sign the reviews, and then you can deliver them. I always start with the raise part, because that is really what everyone is most interested in.

Sadly, if you are getting the hours allocated to you, there is not much you can do. Last year, my HR went up the ladder trying to get us more hours because we were so busy, but we were denied.
 
Krissfak said:
Literally is no reason. I have one tm who has had issues with attendance, (when I started she had over 20 lates in just a few months.) she is on corrective action but just put in her two weeks. I'm gonna miss her because she had a great personality and was a really hard worker. But her attendance was horrendous up until recently. my etl hr is just crazy though because she is making me write every little thing up. I had a new tm forgot to sign a closing log and she had me ppd that. But she always forgets to sign the monthly cleaning logs. I'll just sip my tea over here iguess.

On another note I tried fighting for more hours because we are getting killed in sales and comping up and what do they do? They cut me. On the week I have inventory no less. Lol

P.s. this is gonna sound stupid but no one ever showed me how to actually give reviews. Like where do I access the review now to sit down and talk to my tms. I'd rather ask you guys. Nothing was really explained to me regarding giving reviews or deadlines or anything.
Click to expand...

I Legit told my ETL HR that every time I forged our Signature sheet in Market that I would right LOD-BS

So that they knew it was me, and someone forgot :D She laughed and let me had my little fun
 
Asuras said:
For the recent updated for those with a Turbo Oven. What was the date listed on your program card? Another store misplaced their card and need to borrow mind. I honest just toss mine into a drawer full of old ones after I program my card.
Click to expand...
i think it was around the 3/28 launch.
 
Krissfak said:
Literally is no reason. I have one tm who has had issues with attendance, (when I started she had over 20 lates in just a few months.) she is on corrective action but just put in her two weeks. I'm gonna miss her because she had a great personality and was a really hard worker. But her attendance was horrendous up until recently. my etl hr is just crazy though because she is making me write every little thing up. I had a new tm forgot to sign a closing log and she had me ppd that. But she always forgets to sign the monthly cleaning logs. I'll just sip my tea over here iguess.

On another note I tried fighting for more hours because we are getting killed in sales and comping up and what do they do? They cut me. On the week I have inventory no less. Lol

P.s. this is gonna sound stupid but no one ever showed me how to actually give reviews. Like where do I access the review now to sit down and talk to my tms. I'd rather ask you guys. Nothing was really explained to me regarding giving reviews or deadlines or anything.
Click to expand...
if you don't want to performance them out its not a big deal. it really boils down well starbucks person can be late, why can't salesfloor be too? i had to performance out cashiers so i had to be fair and consistent. i couldn't use performance and used attendance cause it was easier.

hours wise.. unless you can't use what's allocated it will probably be a losing fight. i hate this schedule.. had to burn hours for inventory.

as to reviews hr will print it out for you. someone wrote them and they have their new pay grade. i always start with that. hey this is your pay bump. this is the comments someone else wrote. i'd say if i'd agreed or not, and if needed things that'd help them move up on reviews.

for the ones i wrote, i tell them what we're graded on and what's new. you did this well. you can work on this.
 
Liquid cane sugar is used for the Lightly Sweeten Chai (look at recipe card). The sugar cane is the lightly sweeten part. It is used for the White Iced Tea or any iced tea.
 
Alaska 5000 said:
Does anyone know what the liquid cane sugar is for? Just the lightly sweeten chai?
Click to expand...
Xanatos said:
Yeah it's used for the lightly sweet chai and all iced teas. It's the default sweetener for those drinks now instead of classic. Classic is still used for iced coffee, GTF, STCF... and I hope I'm not forgetting something else.
Click to expand...

The double shot over ice!
 
would you do this and if you do, would you upcharge for this drink?

venti iced chai, 10 pumps chai in a trenta cup filled to the top with milk.

also do you have any limits on free additions to iced coffee/shots over ice? had someone the other day order a venti vanilla late and got mad we charged her for that instead of a triple espresso with free additions.
 
Yeh, our local news published a list of 'cheap hacks' aimed at Starbucks so now we've had a flood of 'espresso shots on ice' & our cream pitchers are emptying at an alarming rate.
Had a guest order a grande latte with pumps of chai because it was .60 cheaper than a double-dirty chai.
My SBTL said the hell with that.
Doesn't matter how they order it if it comes up as a menu drink, that's what you get charged for.
 

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