Starbucks Team Leaders
The best is when a guest asks for something extra hot and says they want it at 250* and that "the other Starbucks" did it. I want to go to this "other Starbucks" where they can presumably bend the laws of physics. Some people just lie to difficult guests to make them shut up and it ends up creating difficult situations down the road.
I always hated the description of the chai containers. "Insert fountain jar shallow." It's just as bad as the metal lids for those containers - "lid SS container" (it makes it sound like it's a lid to a stainless steel container, when in fact it's a stainless steel lid to a plastic container).
- Joined
- Jun 8, 2011
- Messages
- 34,012
25% off on frapps on cartwheel.
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,315
Ooooooh, I remember having Turkish coffee at an ancient art exhibit - strong, sweet & thick.
Yummers
- Joined
- Sep 17, 2014
- Messages
- 1,933
I have it, I'll try and post it when I get to work. You can find it on the updated master item list still.
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,315
Fixed a lady an Americano the other day & she told me she 'didn't want the extra cup because she just throws it away'.
I said 'Ma'am, the water I put in is scalding hot so the extra cup is for MY protection when handing it off.'
I said 'Ma'am, the water I put in is scalding hot so the extra cup is for MY protection when handing it off.'
- Joined
- Oct 18, 2016
- Messages
- 386
Voluntary term form has nothing to do with what they want. Ask all HR (TM, TL, ETL) as needed to get the form. Don't let them hold you back
Uh... they can't keep you from quitting lol. Just stop coming in and they'll get the picture eventually.
- Joined
- Feb 10, 2017
- Messages
- 677
SBUX. They can't replace me. Um, yeah I know. Why is that my problem? I'm trained in other workcenters. My weekage average was cut in half when I moved. I'm tired of working alone most of the time. The shifts are all 4-4.75 hours too.
ETA: I got the highest raise (5%) and nothing but praise this year. My TL from the last workcenter was teary eyed when we did the review. They miss me.
It's not that I don't like SBUX or that I'm not good at it, I don't want a 6 day workweek with 24 hours.
Oh you mean you want out of Starbucks. Unfortunately, that's their decision, not yours.
- Joined
- Feb 10, 2017
- Messages
- 677
Not exactly, since when I agreed to move, they agreed to let me move back if I hated it. The workcenter is a revolving door. I can't fix it on limited hours. It's much better, but it crashed and burned last week again.
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,315
Not what you 'agreed to', I'm sure.
I look for them to go back on the 'agreement' & leave you there.
Your only leverage might be quitting altogether since they've got you busting your butt without addressing the problems at SB.
- Joined
- Feb 10, 2017
- Messages
- 677
I'm going to see how it plays out through August. It is a disaster right now. For the second time in 6 months, the weekly order was missed. (I am not in charge of ordering, although I have volunteered to do it.) I think that the stores around us have decided to quit letting us borrow stuff. I'd quit letting us borrow stuff. It's out of control.
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,315
Are you the SBTL? Or do you have one?
- Joined
- Feb 10, 2017
- Messages
- 677
We have one. It's not me. Thank God. I'd be so embarassed the way everything is running right now. I was under the impression, the TL might be leaving, but no word yet for sure. The TL has no management experience or education. It's not a good situation.
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,315
They're probably planning on leaving you there if the TL leaves.
If you step up & start doing the order, etc they'll REALLY leave you there & take full advantage of your work ethic.
Been there, dun that, have the bodies in the walk-in to show for it.
If you step up & start doing the order, etc they'll REALLY leave you there & take full advantage of your work ethic.
Been there, dun that, have the bodies in the walk-in to show for it.
Last edited:
- Joined
- Feb 10, 2017
- Messages
- 677
But meanwhile, I am not going to be doing 6 x 4 hour shifts (as in I was able to give them away). Apparently, they are working something out about that. Waiting to see when the schedule comes out.
There are systems in place to allow us to be successful. We just don't use them.
I think I'm going to steal this quote from you.
- Joined
- Feb 10, 2017
- Messages
- 677
I'll swing by and you can make me a Cascara Latte.
I have a million of them (quotes).
It is true though. It's all there. We don't need to reinvent the wheel. The TL has access to many things on workbench that are useful. Whether or not they chose to use them, is up to them.
"We have always done it this way. I don't know why." That's my biggest issue. So much stuff gets done mindlessly. If you know why you are doing something, you will know why it's wrong when things don't work.
