I also didn't get all of that stuff, plus a ton more (and I'm assuming you have more, too). I checked the iStore and it doesn't look like tall iced holiday cups are even supposed to get shipped, so you're not alone. I'm surprised you didn't get at least one bag of cold brew - that's all I got in my initial autoshipment and I told them they need to send a few for future stores. Blonde espresso probably doesn't get autoshipped to any store, even if they have the second machine to support it; you'll just have to order it. I also told them about pumpkin spice pumps, and I assume the same will happen if they bring butterscotch back again in the winter. I had to order paper towels, freshness labels, trash cans, and a few other things, but I did get all of my chemicals autoshipped - EcoLab didn't install any of it (and still hasn't; we opened 3 months ago), but at least I got it lol.