Starbucks Team Leaders
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,333
Yeah it sends an alert for guests to come up right when someone goes on break.
That's... just... ugh...
But I do get people asking for extra cream in lattes and macchiatos, so that's in the same realm of ignorance.
On another note, I had a young woman order an iced venti CM and an iced venti VL tonight and I had fun explaining to her how those drinks are nearly identical, just made differently. That was pretty cool.
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,333
Add an Energy Shot to their frapp?
I dunno.
Quick question. How many sandwhiches do you usually go through in a given day? My store just got the refresh with warming and today the first day alone we sold about 50 sandwhiches. We had plenty pulled to sample all day, but I was surprised by the overall response for the sandwhiches. My store is a High 2 Volume at an A volume pfresh store. Is this what I should expect for weekends or do you guys and gals think it's just because it is new to our guests?
- Joined
- Sep 17, 2014
- Messages
- 1,933
I've had warming for 3 years at my store and the sandwiches sales will only continue to increase. I notice sandwiches sell more during the weekdays because of people coming to buy coffee around breakfast time. Weekends pastries increase and some paninis. It takes a good month or two for you to determine the trend at your store.
- Joined
- Jun 8, 2011
- Messages
- 34,015
I want the warming machine at my store, please.
- Joined
- Jun 8, 2011
- Messages
- 34,015
- Joined
- Jun 8, 2011
- Messages
- 34,015
Here is what was in the glass case.
Attachments
- Joined
- Sep 10, 2014
- Messages
- 214
wow. I had to do a double take before I could tell that wasn't my store, lol. we have blue tile and a horrible gray floor that's peeling up, but other than that, it looks so similar. I guess all the new stores look pretty much the same.
I wish we weren't a warming store. I love the sandwiches as next as the much person, but I spend too much on them, and we very rarely sell any. when we do, it's mainly to baristas. the only pastries we ever really sell are cake pops and loaves, and no one ever wants anything warmed unless it's the rare occasion when someone buys a chocolate croissant. I hate the oven so much. it could just go away and I'd never miss it (and I could use that two feet of counter space).
My brewing area is a bit cramped because of the oven, but it's doing wonders for my food sales. 60% comp WTD going into today (12% for Starbucks overall, which is way better than I had been doing most of this year). I was surprised that we hardly sold any today. I guess it follows with what you guys said, that they sell more during the week (before people go to work, etc.). I pulled a ton yesterday to make sure we wouldn't run out, but we sold about 4 sandwiches all day lol.
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,333
We sell just pastries but we always have someone wanting theirs warmed (choc croissants).
We asked if we could req a small microwave but we were told no so we piss off the occasional guest who sniff & tell us we're not a 'real' Starbucks because they would *insert ridiculous request here*.
We asked if we could req a small microwave but we were told no so we piss off the occasional guest who sniff & tell us we're not a 'real' Starbucks because they would *insert ridiculous request here*.
You don't have one in Food Ave?
redeye58
Hasta Ba Rista, Baby!
- Joined
- Jun 9, 2011
- Messages
- 21,333
Yeh, but we either have to run over to their area & heat it up (which is not practical since we seldom have two baristas at once) or - if we're slammed - ask the guest to take it over to them to warm up.
Did I mention they're still skimming our hours?
Did I mention they're still skimming our hours?
