People have no manners. When people don't say anything I say "no problem, you're welcome" obnoxiously and usually that'll get them to say thank you. If they're really ignorant they will still not say thank you and I don't want their business anyhow.I make sure guests answer my hellos and say thank you when I hand them their drinks. It becomes awkward at times and I have to back peddle.
View attachment 4762 Think Mr. Bill.
Replace go home with get Starbucks and that’s meMe every day: if I get a red card can I go home
Whenever I ask someone if they want a protection plan on an item I secretly hope that they’ll say no because I have no knowledge of the protection plans or how to activate them since I’ve never done one
When my ETL or TL gives me an unrealistic amount of work to get done during my shift, it makes me work slower because I know I'm not going to get it all done anyway.
Wait so you're telling me that you don't want a 2 year protection plan on those $15 earbuds?Whenever I ask someone if they want a protection plan on an item I secretly hope that they’ll say no because I have no knowledge of the protection plans or how to activate them since I’ve never done one
Haha this is awesomeWhen repeat coupon-abusers return hoards of items, a coworker has occasionally "forgotten" to scan an item before taking it back from the guest.
I’ve frequently clocked out for meal and kept working (again 4Q)
I know I know. It’s bad. But it’s like a group habit. My TL used to do it before he was chewed out. But he’d straight work through and do punch corrections. I haven’t done it since Christmas. My ship captain still skips meals and idk why
What do you do if a TL was cheating on his girlfriend, a TL at another store that he got promoted, with you but you didn't know and then when you found out, you stopped speaking to him but it got messy because in the process he encouraged you to get promoted. And now he cheats on his gf with a guest that's married and she mocks you by always being extra and coming to your lane I just don't know how to say anything or do the right thingThis is by far my worst offense. As an hrtm I would take my breaks at my desk and be on here. Or if someone had a question about flex fill or market I would go on our monster threads and look up the answer.
We arent supposed to have lunch in cafe unless we buy something but my wife brings food from home and we eat it with our kids.
Like @EagleEye , I have worked through my lunch before then did a punch correction later so I didn't hit compliance.
One of my stores team members is cheating on his girlfriend with a girl in softlines. Once I found out I always intentionally made sure they aren't scheduled together because it makes me sick.
As I'm writing the schedule for when I come back to my store I am intentionally stacking my closing night with a strong team lol.
I found a lost kid once and didn’t know what to do with him so I handed him off to a TL.