1. If I say hello to a guest or ask them how their day is and they don't respond I add them to my list of people to not open the door for in the instance of a zombie apocalypse.
2. I sometimes whisper bad things when guests ignore me.
3. Once I brought up a partially damaged home furnishing item to the check lanes that a guest wanted. (Brought on a flatbed) This I felt terrible about but I was sworn to secrecy by a team member and an LoD. The item the guest requested was on the top in the back warehouse and of course it was late so backroom had already left. Nobody ever seems to have keys to the wave or training for it. So, many violations occurred although nobody got hurt thankfully. Still OSHA would have had a field day with what it took in order to get this item down from the top of the shelves. The team member attempted to climb up and get it down but it weighed anywhere from 40-80lb's and it's hard to grab with one hand. The LoD saw him doing this warned him it wasn't a good idea and didn't stop him. Since that failed LoD decided to take over and use the pole "snake" like thing to try to hook it to get it down.
Since that was failing he then pierced the box several times with it thus damaging the item. He was however able to drag it close to the edge there after and then allowed the team member to attempt to climb and carry it down but that failed yet again, so the LoD came up with the idea of letting the item fall and have us catch it. Mind you we don't know how much this weighs but the LoD was gracious enough to opt out of catching it himself since he being smarter than my other team member knew the risks. I stayed back I also refused to catch or have this home furnishing turned projectile to land on me or damage me for a mere $11.00 an hour. The LoD pierced the box again with the L shaped item and hooked it in dragged it down and sure enough the 50+ lb item half fell to the ground and had its fall partially broken by the team member who attempted to catch it.
Mind you the guest had done her last bit of shopping and was patiently waiting by the front end even though this took a good 15 - 20 minutes. I suggested prior to this all going down we just say it's out of stock but for whatever reason the sale was important and possibly we didn't reach our $ goal for the night and this was going to put us that much closer. Regardless the item's box was completely destroyed I told them we needed to check inside to ensure the item was even semi good looking to sell. So, we had no choice but to take it out of the box. Sure enough the item sustained mild to moderate damage. Mind you this is furniture, so any minor damage will severely be impacted over time because it was leather. The damage was localized to one side which is amazing I have no idea how. LoD stated we found it that way and bring it up and set the damaged side facing the opposite side of the flatbed so it wasn't noticable. At this point I surrendered in utter disappointment and disbelief that this seriously happened.
Being closer to closing I gave up caved in brought the item up and figured unfortunately if the guest was displeased she could just return it or notice it before buying it. I honestly felt bad and still do. The guest asked why the item wasn't in a box and told her that's how we received it ;_;. /scumbag target member. Pretty sure that LoD would be fired for the amount of liability that occurred that day if anybody knew.