TLs do get 💩 on all the time, micromanaged to death, held accountable for things they have no control over, and stressed to the max every day. It like working in a pressure cooker, and it’s not worth it. One of the worst parts of the job is seeing the hard-working TMs who are also killing themselves to get the job done and keep the metrics green getting the same pay and treatment as the slackers who do just enough to keep their jobs, and besides the occasional gift card or food treat, there’s absolutely nothing that the TL can do about it. Spot’s policy of paying everyone the minimum sets the standard of productivity at the minimum, whether that was Corporate’s plan or not.🙁