I'm Lost! The Call In/Sick/Late/NCNS/Attendance Thread

pfreshdude said:
Thanks for the responses. They have cut hours all over the store. Electronics works 9-9 or 10-9 I think now, so they arent even back there the first hour or two for guest traffic, so the poor guest has to find someone on salesfloor to help I guess. Our CAFE closes at 6:30 now I think. Im so fed up over this though. When I started pfresh when we launched it I was under the asssumption I would get at least 30 or so hours FFS, now im getting 25-27 a week and that INCLUDES 2 C+S shifts that are about 9 hours or so combined. So basically getting like 18 market hours and im a #%#%#% PA not a market tm or a regular TM.

My TL of course gets to work the 7-8 hour opening shifts 5 days a week and then the closers do a 2:30 or 3 to 7 this week and 4-8 for the presumable future. So basically for the PAs the only shifts we get to work are the 2 opening 8 hour shifts when the CTL isnt there and the 4 hour closing shifts, whoopdeee dooo. Besides C+S that leaves about 44ish hours for all of us. Oh and we have 2 PAs and then had someone xfer a few months ago and they are now splitting all 3 of our hours equally for market horray. The crappy part is ive been a PA since we opened pfresh 1 and 1/2 years ago, the other PA has been one for about 8 months or so I think, and our CTL has been in pfresh all of 1 month, yet they are there about HALF the time. We were also number 1 for metrics too for the last year, dont see that repeating.

Its just, beyond frustrating, because they expect us to zone everything in dry along with all the pfresh areas, some LODS try to push reshop on us, expect us to get all the cleaning done in the little spare room we have, recently come up with having to do vendor status every week. The CTL and 2 PAs divided our vendors up to do a "status" with every month, horray for even more time wasted. And then to top it off we cant even have hard alcohol filled to the max, nope, gotta lock ALL of it, limit how much is out there, fill what is missing on our manual capacity in the morning, and fill out what is missing at night from that, urggh, so much extra crap to do too.

The LOD on tuesday when I was trying to get everything done after coming in at 7, was like,
"oh hey btw theres a whole cart of reshop just waiting up here for you, you know, JUST TO LET YOU KNOW, oh and uh, btw doesnt look like they got to the dry zone last night, you mind doing that too."

I had closed the night before so obviously I knew what had and had not been zoned. I hadnt gotten to dry because I had to leave at freaking 7. The pulls dont even stop coming out until after the 5 batches and I had to take a break during the 4 hours I had. In those 4 hours of closing I still managed to get all of the push done, zone all the freezers, pfresh, and coolers, the whole backwall of dry, do the QMOS AND do meat coupons AND still do 3 aisles of dry.

Yes let me get RIGHT on that, when I have,
The milk vendor coming in at 7:30, basically when I am just finishing up my first CAF, have all the remaining CAFS to do, have research, have to fill the alcohol, have to zone all of pfresh to make it look not destroyed, have to fill up bananas, push the research, do the order, receive and put away C+S pallets, daily cleaning, QMOS the remaining turkeys since our leadership told us to get rid of the remaining ones (we have 4 grey donation bins and 7-8 boxes they come in on a flatbed). Oh and now that the bunker is empty set the planogram and fill that up, doing my own pulls and pushing it myself. Doing that while taking 2 15 minute breaks and my lunch and they expect me to somehow zone and push reshop, its just laughable, it really %##% is. I managed to do all of that btw, besides the zone and reshop and the LOD snuck the reshop cart over to the pfresh area and it remained there til I left and didnt get touched.
Click to expand...

I have experienced every last detail of what you just wrote, and it have two words for you: STOP ZONING.

it isn't your responsibility. You need to take everything in that post and sit down with your STL and explain it to them. Best practice says that zoning dry market is flow teams responsibility.

I don't even want a union, but at this point I'm interested just because it would raise hell.
 
I have experienced every last detail of what you just wrote, and it have two words for you: STOP ZONING.

it isn't your responsibility. You need to take everything in that post and sit down with your STL and explain it to them. Best practice says that zoning dry market is flow teams responsibility.

I don't even want a union, but at this point I'm interested just because it would raise hell.
Click to expand...

That couldn't be further from the truth. The flow team is responsible for zoning items that they stock NOT zoning the entire aisle. You might be referring to the usage of the logistic's zone work center which was intended for zoning market, chemicals, and paper but most stores in the company never took advantage of that program and just reallocated the payroll to other work centers which would seem to be what happened in your case. :wacko:
 
fenixfyre said:
I have experienced every last detail of what you just wrote, and it have two words for you: STOP ZONING.

it isn't your responsibility. You need to take everything in that post and sit down with your STL and explain it to them. Best practice says that zoning dry market is flow teams responsibility.

I don't even want a union, but at this point I'm interested just because it would raise hell.
Click to expand...

That couldn't be further from the truth. The flow team is responsible for zoning items that they stock NOT zoning the entire aisle. You might be referring to the usage of the logistic's zone work center which was intended for zoning market, chemicals, and paper but most stores in the company never took advantage of that program and just reallocated the payroll to other work centers which would seem to be what happened in your case. :wacko:
Click to expand...

Ya our flow team def does not zone dry because they can barely finish the truck on time as it is from 6-10ish. Idk how it is at other stores or higher volume stores but ive heard people talking about flow working out the pfresh pulls too, which def doesnt happen either unless they are talking about the C+S truck unload in which case most of the team is the pfresh team that is scheduled to push it with maybe 2 flow TMS as well.
 
It's not considered working off the clock because you are supposed to do a punch correction and get paid for the duration of the call.
Imerzan said:
Is it okay for the LOD to guilt trip, then threaten you with negative consequences over the phone when you're calling in? I feel like that would be working off the clock having to talk about that.
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GangulonCyst said:
SoT, I would have t disagree with you on that. In my store all TL's are to coach a person for EVERY call out they do. If you get too many, you get the written CCA and then can get fired. It does not matter if your husband/wife died, you have a doctor's note, or you had a heart attack. My store coaches every call out no matter what. It has the side effect of making the team scared to call so I'd guess we have fewer call outs than other stores.... I guess that's a bonus...... but the team is constantly in fear of losing their jobs due to getting the flu or something.....
Click to expand...

There is a process for call-outs, and yes, you can get on CA -> Final Warning -> Termed for too many in a short period of time. Calling out every few months is not a worry, things happen and we must adjust our schedule around unfortunate events. However, if you are sick every other Tuesday then there is a pattern. We coach every single call out/late, and after 3 in a period-of-time (ask HR if you want to know) you will go on CA. I do not make threats when I answer call-outs. No need to because if you don't care about your job neither do I. An excuse is an excuse no matter what. I will not try to decipher between truth and lies. Calling out once in a blue-moon is expected. The next day you arrive we will have a seek-to-understand conversation, I will make sure everything is alright and if there is anything I can do to help, then I will document the meeting.

You can not be fired instantly for a call out. There is a process and leaders must document everything before they can put you on CA. This is apart of managing talent. And to add to call outs, a NCNS is an automatic CA. Second is Final Warning, and third is Termination.
 
Pfreshbackroomguy said:
Life201 said:
chevalier said:
Amen, amen, AMEN!!! Preach it!!! He speaks the truth!

Seriously, how does target think they can be on the fresh food business with such pathetically understaffed stores? It is unrealistic and unreasonable.
Click to expand...

They can't compete if they refuse to spend the money to do the job properly & don't think this isn't very good news for the local supermarkets.

The shelves are a mess & nothing is in the right place. It's a joke to even ask customers "CIHYFS" because it's impossible to find anything & you just look like a fool in front of annoyed customers.

Customers are annoyed waiting on slow lines because there aren't enough open registers & eventually customers realize it's stupid to run to Target when a trip to your local supermarket is always faster in & out. And supermarkets always have much better sales than Target does even if their prices are a bit higher when the items are not on sale. Smart shoppers read their local supermarkets weekly circulars & stock up when the items they like are on sale.

And Target's parking lots are almost always full of abandoned shopping carts & most people don't want their cars scratched so they can save a few dollars. No, they'll go to the supermarkets were the lots are cleared & cars are safe from dings & scratches.

Target either realizes that it has to spend money in each store to make money or they continue to run this company into the ground little by little until it's completely dead.

But as long as corporate is raking in their big bucks, why should they care about the future or the dispensable employees?
Click to expand...

I think they need one or two self checkout lanes in each store with a item limit of 25 or so. At least at my store, how is that will help a lot.

Also, how can target expect us p fresh people to unload, push and backstock a p fresh truck in less than 3 hours with the them never giving us enough hours or people, especially now.
Click to expand...

We expanded our C+S truck push hours because they want us to break down every freaking pallet now, which is insanely retarded. Takes so much longer and is just pointless. We only have 4-5 people pushing and 1 person backstocking for our trucks. Wednesday we dont get freezer so thats pretty easy with just 3 people but it makes friday a ***** because it is basically 2 freezer loads. We are ULV or close to it, maybe C volume? but anyway on friday we can get upwards of 7 pallets sometimes between freezer, dairy and produce on fridays, usually just 5 though
 
Imerzan said:
Is it okay for the LOD to guilt trip, then threaten you with negative consequences over the phone when you're calling in? I feel like that would be working off the clock having to talk about that.
Click to expand...

I never gave anybody a guilt trip, but did ask it they minded telling me why they wouldn't be in. If they didn't want to say, fine...but our clerical logged it just like that. Called out but would not state reason. All I would do was remind them they would not get any pay if they were not working. I don't think that changed anbody's mind and made them come in though.
 
Life201 said:
chevalier said:
Amen, amen, AMEN!!! Preach it!!! He speaks the truth!

Seriously, how does target think they can be on the fresh food business with such pathetically understaffed stores? It is unrealistic and unreasonable.
Click to expand...

They can't compete if they refuse to spend the money to do the job properly & don't think this isn't very good news for the local supermarkets.

The shelves are a mess & nothing is in the right place. It's a joke to even ask customers "CIHYFS" because it's impossible to find anything & you just look like a fool in front of annoyed customers.

Customers are annoyed waiting on slow lines because there aren't enough open registers & eventually customers realize it's stupid to run to Target when a trip to your local supermarket is always faster in & out. And supermarkets always have much better sales than Target does even if their prices are a bit higher when the items are not on sale. Smart shoppers read their local supermarkets weekly circulars & stock up when the items they like are on sale.

And Target's parking lots are almost always full of abandoned shopping carts & most people don't want their cars scratched so they can save a few dollars. No, they'll go to the supermarkets were the lots are cleared & cars are safe from dings & scratches.

Target either realizes that it has to spend money in each store to make money or they continue to run this company into the ground little by little until it's completely dead.

But as long as corporate is raking in their big bucks, why should they care about the future or the dispensable employees?
Click to expand...
 
Life201 said:
chevalier said:
Amen, amen, AMEN!!! Preach it!!! He speaks the truth!

Seriously, how does target think they can be on the fresh food business with such pathetically understaffed stores? It is unrealistic and unreasonable.
Click to expand...

They can't compete if they refuse to spend the money to do the job properly & don't think this isn't very good news for the local supermarkets.

The shelves are a mess & nothing is in the right place. It's a joke to even ask customers "CIHYFS" because it's impossible to find anything & you just look like a fool in front of annoyed customers.

Customers are annoyed waiting on slow lines because there aren't enough open registers & eventually customers realize it's stupid to run to Target when a trip to your local supermarket is always faster in & out. And supermarkets always have much better sales than Target does even if their prices are a bit higher when the items are not on sale. Smart shoppers read their local supermarkets weekly circulars & stock up when the items they like are on sale.

And Target's parking lots are almost always full of abandoned shopping carts & most people don't want their cars scratched so they can save a few dollars. No, they'll go to the supermarkets were the lots are cleared & cars are safe from dings & scratches.

Target either realizes that it has to spend money in each store to make money or they continue to run this company into the ground little by little until it's completely dead.

But as long as corporate is raking in their big bucks, why should they care about the future or the dispensable employees?
Click to expand...

Dude. The only reason they're even turning a profit is because they're doing off the backs of the TMs. By eliminating specialist positions, hiring a bunch of new TMs cos they're cheaper from a payroll perspective while cutting hours from the high soakers.

Let's not even go into the whole gutting benefits and minimizing Spots overhead for health Bennies and putting most of cost squarely on us.

If they're going to do that, every one should get a raise. Medical bennies ARE part of your pay. By gutting it, it should be made up for in wages.

But it seems spots plan is to hire noobs from college to run stores while using new, cheap TMs as a disposable commodity. We're just used condoms, wrapped in tissue to be flushed down the drain. Turnover is a good thing -- cheap labor, long timers quit and that's two more noob TMs.

All the while, management gets better perks -- relatively speaking
 
I think they reconfigured the pharmacy hours thing again because, even though our total numbers haven't changed, our hours have decreased significantly. We're leaving more scripts for the following day than we EVER have (of course, that has something to do with WHOSE hours are being cut, but that's a different story altogether....).
 
tgtcpht said:
I think they reconfigured the pharmacy hours thing again because, even though our total numbers haven't changed, our hours have decreased significantly. We're leaving more scripts for the following day than we EVER have (of course, that has something to do with WHOSE hours are being cut, but that's a different story altogether....).
Click to expand...

That sucks. Our pharmacy rakes in the money. I think it was one of our highest departments if not THE highest
 
wow i totally feel this... our backroom is so scrambled with hours, they make the early am backroom tms leave early, and then they make the opening backroom day tm take care of ALL thats right...ALL of the backstock from the flow process! and it NEVER gets done, and when they dont finish it... the closer has to finish it ALL! it is SO F**KING RIDICULES, and the worst part is, the early am tms know it wont get finished, so they lag it the whole time! to top it off, our ETL wants all of this $hit done and it wont because backstock is the number one priority...my ETL got mad at me because i didnt do a certain project ( that they could have done themselves) because i was backstocking the whole time so that our closer didnt have to do it all.

there expectations of us right now, not only backroom, but salesfloor and everywhere else in the store is too much for us...ESPECIALLY with these little hours and crazy tasks they have each of us do! it wouldnt hurt to have the ETLs help out once in a while! they take the credit for our work you might as well put "some" effort into it
 
Target tries to run a "grocery store" like our Super Target like a general merchandise store and they just do not get why that does not work. Go into even the most basic market and the food is actually fifo'd when stocked and the zone in frozen food is not completely unmanaged..they don't get this at all sadly.
 
xPLUGZ said:
wow i totally feel this... our backroom is so scrambled with hours, they make the early am backroom tms leave early, and then they make the opening backroom day tm take care of ALL thats right...ALL of the backstock from the flow process! and it NEVER gets done, and when they dont finish it... the closer has to finish it ALL! it is SO F**KING RIDICULES, and the worst part is, the early am tms know it wont get finished, so they lag it the whole time! to top it off, our ETL wants all of this $hit done and it wont because backstock is the number one priority...my ETL got mad at me because i didnt do a certain project ( that they could have done themselves) because i was backstocking the whole time so that our closer didnt have to do it all.

there expectations of us right now, not only backroom, but salesfloor and everywhere else in the store is too much for us...ESPECIALLY with these little hours and crazy tasks they have each of us do! it wouldnt hurt to have the ETLs help out once in a while! they take the credit for our work you might as well put "some" effort into it
Click to expand...

Definately feeling this one....speaking as a closer....its tough coming in to find 10-15 flats, tubs and 3 tiers of stuff they have pulled off the floor several days sitting there because no one has time to deal with it.....and then getting chewed a new one because we didn't manage to get it all put away......the softlines backstock sat in the same spot for 9 days before I finally got to it last night.....and let's add the 7 o'clock cafs back in while cutting hours.....so much fun.....
 
pfreshdude said:
tgtcpht said:
I think they reconfigured the pharmacy hours thing again because, even though our total numbers haven't changed, our hours have decreased significantly. We're leaving more scripts for the following day than we EVER have (of course, that has something to do with WHOSE hours are being cut, but that's a different story altogether....).
Click to expand...

That sucks. Our pharmacy rakes in the money. I think it was one of our highest departments if not THE highest
Click to expand...

Ours definitely is....I've seen the numbers. It is what it is, though. I just show up, do my job, and let someone else worry about scheduling....
 
That sucks. Our pharmacy rakes in the money. I think it was one of our highest departments if not THE highest[/QUOTE]

Ours definitely is....I've seen the numbers. It is what it is, though. I just show up, do my job, and let someone else worry about scheduling....[/QUOTE]

It is up to your etl pharmacy & stl on those numbers.
 
Hardlinesmaster said:
That sucks. Our pharmacy rakes in the money. I think it was one of our highest departments if not THE highest
Click to expand...

Ours definitely is....I've seen the numbers. It is what it is, though. I just show up, do my job, and let someone else worry about scheduling....[/QUOTE]

It is up to your etl pharmacy & stl on those numbers.[/QUOTE]
You mean scheduled hours? Pharmacy has a separate program that figures out how many hours we have earned for the week....we're completely separate from the store hours. AFAIK, our STL has no say in it....our TL, ETL-Rx and the other pharmacists have "adjusted" the weekly hours based on how we're doing during the week....if we've been particularly busy/slow, they plug the numbers into the program and it tells us how many hours we've earned and they'll add/subtract based on that.
 

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