- Joined
- Jul 1, 2014
- Messages
- 2
I've gotten 13 redcards in a 8 hour shift on a Monday. I was so proud of myself but I think that'll never happen again.
You must work at my store!I've talked about this before but I used to get tons of credit cards. There were three of us that got a lot of them every shift. We were promised all kinds of prizes. One of us badgered the ETLs every day and made them give her the stuff they promised us. They made fun of her and talked down to her all the time. Probably my biggest complaint since I've worked at Spot is the way cashiers are treated. Because the recognition is mainly over the walkies it wasn't unusual for a cashier to never even realize they had been recognized for getting red cards. Leaders are on the walkies constantly in my store offering prizes and incentives. Most of the time cashiers are not even aware of those prices let alone getting any of them. It makes me so mad! Also cashiers are coached & told they will get less hours or even fired if they don't get them. Our daily goals are ridiculous. For some inexplicable reason we have often had GSAs & GSTMs who are just plain hateful and rude to everyone. When our STL isn't there they let the lines get pretty long which makes it even harder. Sorry! End of rant! Whew!
How big is your store & what was the guests buying?I set a huge record at work today. I managed to get 25 redcards in a 8 hour shift working service desk and backup on check lanes.
I got two one day earlier this week (got my choice of Food Ave or SB for it)...usually I stop asking after one unless prompted or the GSTL/GSA is around. The week before last I was so close on 5 of them (as in got the application scanned) and then they couldn't complete them for one reason or another. I'm up to 5 for the week, so I'm hoping to make up for that lousy week. They aren't concerned that I'm not green for redcards yet, but it makes me a bit nervous. 2.0 seems awfully high for an individual conversion.
For a ULV store, we've already had two days in double digits this week for redcards.
2.0 is not high at all!! At my store and in our district we do not follow the corporate 2.5 conversion. In order for us to be green, we have to be 4%. I coach and have to put people on CAs for not meeting the expectation. I think it is too high but no one listens! 3.9 or lower doesn't cut the rug in our district.