The ETL-Log has a pretty demanding job, they are responsible for the running the processes that are the lifeline of the store. I truly feel for my ETL-Log.
Flow=if a product isn't pushed timely or correctly, the guest cannot buy it, loss in sales.
BR=if product are located, the guest cannot buy it, loss in sales.
POG=if the aisle is not set in time, the guest cannot buy it, loss in sales.
PRICE=if the product is not priced correctly/competitively the guest cannot buy it, loss in sales.
PTM=if the store looks a mess, the guest might choose to shop somewhere neater, loss in sales.
Our ETL-Log is old school, comes in early to help with the truck unload, or the backroom pulls/backstock, anything, he is a true gem!
A few weeks ago he was training a newbie and she was completely by the numbers; the truck is this big, it should take this long, the pallet of backstock has this many items, you should have it complete in X amount of minutes, we felt we in a math class with all the numbers she was giving us! He tried to explain, this truck has tons of HBA it will take longer in the front, because the product is smaller. This pallet of backstock is full of chemicals it might take longer because it is heavier. She preferred to walk around with the printouts and dictate goals, as realistic and unrealistic as they were.
She asked me why it wasn't working (trust me I was "honored") and I tried to explain, every truck is different there can be no set way to push/backstock it. You have to be flexible, the truck depends on what your store is selling or transitioning,-yep, if you guessed, it went out one ear and out the other. I feel for the store that she went too, sorry we tried!