can't touch this
PhD
- Joined
- Nov 20, 2017
- Messages
- 5,467
Our STL helps with carts pretty often lol. I would totally do carts all day for $160K a year
Exactly, what is supposed to happen and what really happens are two different things.
Our STL helps with carts pretty often lol. I would totally do carts all day for $160K a year
Our STL has always been hands on. He pushes, pulls, zones, and one time he was backing up on a register and when he was done went right out to get carts.
There's an opening at the number one store in our distric,t so many of the store leads will probably be moved around. Our STLhas been here long enough that it's about time he was cycled out.
STL types:
- the "jack of all trades" knows how to do everything and does everything, seeming to enjoy it. Rolls up their sleeves and pushes, pulls, throws, climbs ladders, chases shoplifters with AP, calls and interviews people, leads or at least sits in on orientation, etc. etc. etc. etc.
- the "douche of all trades" knows how to do everything but only does it because they feel obligated to, and makes their distaste for doing lowly prole work well known, cracks open boxes gingerly as if a snake is going to pop out. Always wears a "I'd rather be back in my office doing real job stuff" sneer. Chances of having previously worked as an IT drone: 100.00%
- the "Target NPC" can be seen standing around at random locations around the salesfloor, usually spawns by the racetrack waiting for players to approach and accept his quests. Doesn't seem to do much else and only has a few lines of dialogue.
- the "disembodied voice behind a permanently closed office door" has never been seen by anyone and thus nobody knows what he looks like, due to spending 100% of his time locked up in his office. Unlike the store's main doors which are rapidly revolving at all times, this door is unique in that it never, ever opens and may in fact be screwed/nailed shut from the inside.
- the "hipster Hitler" looks like a soft soy-infused nu-male from a distance with his disarming hipster beard and hip sleeve tats, until you talk to him and your ass is literally chewed, down to the bone, which you weren't expecting because he looks like a vegan.
- the "tatted fuckboy" is a late-20s frat bro who has boned every girl in the store under 25, possibly at once. If you try talking to him about anything he tends to zone out unless you've got tits, in which case they will have his undivided attention.
This is totally inaccurate. All the ETLs are like this too.STL types:
- the "jack of all trades" knows how to do everything and does everything, seeming to enjoy it. Rolls up their sleeves and pushes, pulls, throws, climbs ladders, chases shoplifters with AP, calls and interviews people, leads or at least sits in on orientation, etc. etc. etc. etc.
- the "douche of all trades" knows how to do everything but only does it because they feel obligated to, and makes their distaste for doing lowly prole work well known, cracks open boxes gingerly as if a snake is going to pop out. Always wears a "I'd rather be back in my office doing real job stuff" sneer. Chances of having previously worked as an IT drone: 100.00%
- the "Target NPC" can be seen standing around at random locations around the salesfloor, usually spawns by the racetrack waiting for players to approach and accept his quests. Doesn't seem to do much else and only has a few lines of dialogue.
- the "disembodied voice behind a permanently closed office door" has never been seen by anyone and thus nobody knows what he looks like, due to spending 100% of his time locked up in his office. Unlike the store's main doors which are rapidly revolving at all times, this door is unique in that it never, ever opens and may in fact be screwed/nailed shut from the inside.
- the "hipster Hitler" looks like a soft soy-infused nu-male from a distance with his disarming hipster beard and hip sleeve tats, until you talk to him and your ass is literally chewed, down to the bone, which you weren't expecting because he looks like a vegan.
- the "tatted fuckboy" is a late-20s frat bro who has boned every girl in the store under 25, possibly at once. If you try talking to him about anything he tends to zone out unless you've got tits, in which case they will have his undivided attention.
One who didn't want them now has them. I don't know if this is going to be another case of ASANTS or if it will be a standard.So is it uniform company expectation now that all Leads become key holders? This pilot hasn't reached my district in CA.
If this is rolled out, company wide in 2019, I honestly could see it being "Cornell's Canada"
As they tell us,,,"Go ahead, jump in the empty pool" ....you 1st ETL,,you 1stLead.... All Team leads will be Leads.... ETL's will be Leaders
So is it uniform company expectation now that all Leads become key holders? This pilot hasn't reached my district in CA.
So is it uniform company expectation now that all Leads become key holders? This pilot hasn't reached my district in CA.
One major new trend I see with this pilot.
Most Guests are telling me, "Sorry", for shopping, in an aisle, I am pushing, or interacting with another guest. This interaction (of "Sorry) happens when we make IMMEDIATE eye contact with one another.
My opinion on this whole "Guest First; A Manifesto"
Seeing a guest feel guilty for "being in the way" (You can tell they do), as they say sorry, i'll go around' makes me second guess this whole initiative.
If this is rolled out, company wide in 2019, I honestly could see it being "Cornell's Canada"(brought to you with CC). Instead however, Cornell had everything he could possibly need, Instead he took a big stinking shit on it, In favor of new titles for all.
At our store the guest feedback has been overwhelmingly positive. We are getting so many more guests stopping leaders and letting them know they appreciate all the help. Our survey’s also are trending much better. This month so far we have a 100% survey score.
And,,,,,don't forget "Mister Shiny Shoes"!!!I quote cause I can't like it twice. And thanks for the laugh today this just to damn true...
Our vendors push their own milk. So Asants?So we did the same amount in sales on Monday. As we did on Monday. Must be the sales on Monday cause I worked and pushed for 2 hours out of the produce cooler, 1 hour on banana pushed 10 boxes of bananas, 1 hour pushing fresh meat and 1 hour pushing vendor milk.
Hmmm...poorly run thrift store? So they are accusing you of being Ross or is it Dollar General?I find this interesting as ours is completely opposite. Not only hqve we had 3 in store complaints about how trashed the store is. But we have had 2 corporate calls that Inknow of that have had our dtl in store again all week. Even my relatives co workers at another company are asking them about why my store has suddenly turned into a poorly run thrift store. Our store is super small but the bigger stores in our district dont look anything like ours.
I voted yes, only to stand back n watch em try to figure this out, they can't even agree on where to go for lunch.
I've been out of the loop for a year or so, banished to the E2E section of the cooler n freezer. Now attempting to accomplish 40 hours of work, in a 35 hour week.
Was recently informed of this mega thread, like a day or so ago...can't read the whole thing in just a couple hours.
Yesterday Consumables ETL informs me, last minute b4 he leaves,,corporate, district, etc will be in market,,ya know, to show us the modern process of how to get er done. Just say yes, do it their way, even if it makes no sense, with a positive smile on your face.
I'm going to practice some,,,
Target Behaviors
Be accountable,,,,I'll own my actions and help others develop.
Be bold...I'll act fearlessly to create a sense of urgency.
Be curious...as I imagine the future, while I CHALLENGE the status quo.
Be one team...be open to diverse expertise and approaches,,,,
As they deal with me calling out today....
Good-Luck Bam Bam!
I just saw the receive app on the zebra a few days ago. didn't try it.Where can I get more info on the Zebra functions? Will it ever be able to location update, receive etc?
Research, pull to fill, what else can it do, it not do?
Modernization,,,,
I ask 5 different ETLs the same question, get 5 different answers, with an occasional honest, I don't know.
But,,,,,I'm expected to know the process.
Methods, procedures, training and TIME, are key to success.
Where can I get more info on the Zebra functions? Will it ever be able to location update, receive etc?
Research, pull to fill, what else can it do, it not do?
Modernization,,,,
I ask 5 different ETLs the same question, get 5 different answers, with an occasional honest, I don't know.
But,,,,,I'm expected to know the process.
Methods, procedures, training and TIME, are key to success.
I just saw the receive app on the zebra a few days ago. didn't try it.
WE NEED RTS AND ORDER INQUIRY!