- Joined
- Oct 3, 2018
- Messages
- 3,116
I was in a very large Goodwill store today, and even it was neater and zoned better than my store. God help my store this Q4.
We can't even keep toys zoned and stocked now. Everything is always out of place. Flow team is too busy and shorthanded to care so they put things on the wrong pegs constantly. Shelves go empty for days. We can make everything look good and stocked if we get everyone working hardlines on it for a few hours. But, it takes forever because toys is right across from electronics. They don't have enough people so anyone working toys is constantly having to help guests there because they come up to us with their questions. Of course, while the entire team is trying to make toys look decent and stocked the rest of hardlines is getting wrecked. And, toys just goes back to a disaster zone the next day. Q4? "Ummm...yeah.....that doll the ad says we have, we.....ummm....we have it. I think. We should have a few in the back, but no one can find them there. Sorry, can I help you with anything else?" "Why yes, I do know how to get to the nearest Wal-Mart."