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Service Desk Team Trainer
- Joined
- Sep 15, 2021
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- 272
Inb4 Corporate officially adds a “Pricing Expert” position. Just gonna slowly undo Modernization…
I hope so!Inb4 Corporate officially adds a “Pricing Expert” position. Just gonna slowly undo Modernization…
Our store had this a month ago. The DC pushed us freight for toys and home to cover sales over the next three months. Over 2,000 cases from home, plastics, and toys on a single truck, most of it backstock.. and right after bounceback. So our backroom looks just like it did during BTC and Christmas with what we have back there. It doesn't make sense. It's like they want stores to fall apart.Today it look like fourth quarter Christmas with the toys that we received in. Tons of furniture and home decor also. Supposed to be receiving even more in the next few days.
Only in certain volume stores in certain districts. My district still goes by original modernization. No pog and no price change teams in any of the stores regardless of volume.You were supposed to bring back 1-2 dedicated pricing team members last year
Only in certain volume stores in certain districts. My district still goes by original modernization. No pog and no price change teams in any of the stores regardless of volume.
Same here, wonder if it carries into next week for some stores?So, weird coincidence consdering I started this thread. There was not a single thing said about this at my store today. No one was scanning any shelves, except for the weekly routine shelf price audits that hadn't been completed yet. There was nothing in MyDay about it. SD was there so presumably if he had heard about this, he would have said something. It was just business as normal, well as normal as things can be on Super Bowl weekend. 🤷♂️
Wow! You might want to scan your labels.So, weird coincidence consdering I started this thread. There was not a single thing said about this at my store today. No one was scanning any shelves, except for the weekly routine shelf price audits that hadn't been completed yet. There was nothing in MyDay about it. SD was there so presumably if he had heard about this, he would have said something. It was just business as normal, well as normal as things can be on Super Bowl weekend. 🤷♂️
Agree. At least in my store most team members were briefly shown how to set by a team lead or a team member who wasn't fully trained in POG. We still have some team members who were old POG team but only a few. Biggest training gaps I see when it comes to POG are not printing price accuracy and not updating capacities/SFQ after tying.Personally I think the problem is more team members not printing out price accuracy labels whenever they set something. I know this will be an unpopular opinion but I don't think bringing back a price accuracy team member is the issue...
Same at our storeSo, weird coincidence consdering I started this thread. There was not a single thing said about this at my store today. No one was scanning any shelves, except for the weekly routine shelf price audits that hadn't been completed yet. There was nothing in MyDay about it. SD was there so presumably if he had heard about this, he would have said something. It was just business as normal, well as normal as things can be on Super Bowl weekend. 🤷♂️
Pretty sure that it used to be that, if you didn't print price accuracy, they dropped into the pricing workload. Not sure why that's no longer the case.Personally I think the problem is more team members not printing out price accuracy labels whenever they set something. I know this will be an unpopular opinion but I don't think bringing back a price accuracy team member is the issue...
Long time presentation expert here. Modernization had us get rid of price change but we kept Plano. I know for a fact that PA labels are printed and put up 100% of the time. At my store it's a price change issue. But I agree that without proper training, PA labels would get missed.Personally I think the problem is more team members not printing out price accuracy labels whenever they set something. I know this will be an unpopular opinion but I don't think bringing back a price accuracy team member is the issue...
Long time presentation leader here. Modernization made keeping a dedicated presentation team for anything less than high volume near impossible due to hours and standards. Having one person float for half the time and then not get any hours the other half was not something that could be sustainable, especially when stablization startedLong time presentation expert here. Modernization had us get rid of price change but we kept Plano. I know for a fact that PA labels are printed and put up 100% of the time. At my store it's a price change issue. But I agree that without proper training, PA labels would get missed.
Seems every week we are getting one to items. Chabot takes weeks to resolve the issues even after escalating.Also forgot to mention that there were a bunch of barcodes- item not found both on the register, myday and target app and price match, last night from cat food to toys to grocery items.
That's what we do at my store also. Seems to work okay from what I can see.In my store, the way we made it happen was that the DBO would be scheduled started two weeks ahead to set, while one of the other dbos in a nearby area had their hours boosted to also cover the push for the first person.
Long time presentation leader here. Modernization made keeping a dedicated presentation team for anything less than high volume near impossible due to hours and standards. Having one person float for half the time and then not get any hours the other half was not something that could be sustainable, especially when stablization started
In my store, the way we made it happen was that the DBO would be scheduled started two weeks ahead to set, while one of the other dbos in a nearby area had their hours boosted to also cover the push for the first person. I'm happy you kept a presentation team, but every store is different.