I've heard at my store talking about how the emphasis from higher up is sales, sales, sales. "If you can't sell, what good are you?" is what was paraphrased to me. Which if that's true, it's a short-sighted view to me.
reason they are specialty is because they now push the truck, do pricing, research, ptm, set pogs and spls, merchandise and set vmg's, and now need to sell in their departments on top of reshop and zoning. this is the same for electronics and beauty. this lack of understanding is going to be what causes people to be upset. i consider it an ok move to line up with E2E. it was unfair earlier when they made the Apparel tm's do all that with base pay from their softlines days.Now that I see AA will be considered "specialty", I am not agreeing that they should be making more money compared to other positions in the store. Next time I am asked to help sort their reshop or work on their defectives I will keep this in mind.
I've heard at my store talking about how the emphasis from higher up is sales, sales, sales. "If you can't sell, what good are you?" is what was paraphrased to me. Which if that's true, it's a short-sighted view to me.
rolling out this 4th quarter mydevices will be launching with credit card readers, we can now sell from the floor mostly target.com stuff that counts as sales for the store, it will be expanding to purchasing from in store too without going to the cashier. So i expect this to be a way to track tm's selling.I am unclear as to HOW they measure how much any team member is "selling". Anyone have any ideas on how they propose to "score" this?
I'm also confused about the AA and softlines. So softlines isn't a thing anymore, every softlines TM is called an AA? And getting paid like a specialist? I'm a hardlines TM and they occasionally put me in softlines - so they're not supposed to do that anymore since I'm not trained for this specialty position? And not getting the pay for it.
Also I had thought the beauty TM's would be getting higher pay but the ones at my store can barely do the minimum, much less sell a thing. I swear they just pulled the 2 girls in the store that wear the most makeup for that position.
My store is above $11/hr, does this mean I won't be seeing many of these changes anyway?
Every Leader in our store has a grid of TM's with scores 1-4 on performance and guest experience. If our DTL were to ever ask how TM's are doing and sees "Ohh SoSo from food is level 4 for service! Let's move them over to Beauty/Apparel/Electronics"I am unclear as to HOW they measure how much any team member is "selling". Anyone have any ideas on how they propose to "score" this?
Instocks tms are to be rekeyed as hardlines.
Brand attendant is now cart attendant.
Fitting room and operator are not positions antmore. Everyone is now an AA TM
Correct the new title is apparel and accessories team member. If you are not able to sell merchandise to guest you are expected to change workcenters. We moved 5 AA tms back to flow
Pretty sure baristas & cafe TMs won't see a dime either.
reason they are specialty is because they now push the truck, do pricing, research, ptm, set pogs and spls, merchandise and set vmg's, and now need to sell in their departments on top of reshop and zoning. this is the same for electronics and beauty. this lack of understanding is going to be what causes people to be upset. i consider it an ok move to line up with E2E. it was unfair earlier when they made the Apparel tm's do all that with base pay from their softlines days.
That's not true for all stores, though. Mine added pushing the truck and occasionally finishes backstocking (usually incorrectly because it's such a high turnover department), but pog sets their pogs, pricing does their pricing, etc, and that's not likely to change until next year at this point.reason they are specialty is because they now push the truck, do pricing, research, ptm, set pogs and spls, merchandise and set vmg's, and now need to sell in their departments on top of reshop and zoning. this is the same for electronics and beauty. this lack of understanding is going to be what causes people to be upset. i consider it an ok move to line up with E2E. it was unfair earlier when they made the Apparel tm's do all that with base pay from their softlines days.
It depends when they do the future minimum wage bumps though. It will get bumped up another dollar or two next year, wiping out any merit raise.Two thoughts: with flattened paygrades, anyone who was N07 before has nowhere to go but TL now if they want more money. My initial reaction is that this kinda stinks.
However, I wonder if the flattened paygrades will allow store leadership to more flexibility to leverage merit raises to retain high performers, instead of just throwing pennies at everyone and shrugging their shoulders. Before, if you had a great TM in a low paygrade and worried about keeping them, you had to pigeonhole them into handful of workcenters. But with that incentive gone, they'll need a new carrot. Maybe I'm being far, far too optimistic, but I hope more stratified merit raises are the solution.
Yeah they do hardly any of that at my store. They push the truck (Flow breaks it out), and they backstock (poorly). They generally don't do any pog, signing, price change, or instocks. The closing team is made up entirely of teenagers who stand around gossiping and act like helping guests or doing work is an inconvenience.A&A is not just sorting reshop and zoning anymore. They do price change, push truck, set POGs and adjacencies, do research/RFID, and put up their own signing. I'm sorry if you don't think this is worth more than entry level, then you're crazy. I'm not saying other positions aren't worth more, but quit shitting on A&A.
Every time district or higher up talk to me they alway say how important I am as a receiver to the company. SHOW ME THE MONEY.GSA, signing, HR, and reverse logistics TMs should be livid
Cafe is getting a 25 cent raise to catch up to Starbucks. I heard cafe will be out of all stores by the end of 2018 though.