I met with my HR ETL today and brought her the paperwork. She said that it's pretty outdated and they don't use it anymore...basically gave me the same generic speech about how we don't have enough payroll, etc. I'll admit I don't know the first thing about how payroll or scheduling works, but I think you're right that my hours are being used elsewhere. The only problem is that if the ETLs and HR are aware of that and doing it intentionally, then there is not really anyone that I can reach out to at store level to help fix it. It's pretty disheartening, to be honest. I appreciate all of the feedback and responses so thank you!!! but for now it seems like things are going to remain the same.
Ugh. sorry you didn't get a better answer.