My fixture room is trashed again. No one empties the trash, i told etls i refuse to do it anymore because if the lid wont close doesent mean throw it on top or on the ground fixtures with 20 inches of dust on top of them because the former ptl was a pack rat, i also found displays they took and didnt put up but used box stock high dollar items like seriously i know you got issues with me but i threw your ass under the bus when i found them man up
Careful on this one my friend.
I was told that the fixture room was my responsibility and I had to 'own' it.
If other people messed it up I was to report it to the TL's but it was still my responsibility to keep it clean and safe.
Always fun to be held responsible for others peoples behavior.
You know, I was debating mentioning this, but this has come up again at my store. I am really at wits end about this. I literally have contributed NOTHING to the mess that is in there. In fact everything I do touch is perfect (that sounded so snotty didn't it, I don't mean it like that, but that you can tell if my hands have touched something in there). I have copies of all the core roles on hand just "in case". I don't want them to tell me that I am not a team player, but literally no one is held accountable for anything, and they expect somehow for me to go in and just clean it all up. Everyone that I talk to on the TL level responds by saying "and why is this your responsibility" but apparently my STL is literally telling people that I "just need to do it and get it done" when with all these transition I really wonder when and how this can happen.
Not only that but I know other people are talking about what needs to go where (at one part someone was saying all gondola parts need to be stored in the fixture room, when I know last I checked BP was to store them in receving) and I am only getting trickles of information. I don't understand how you can say "own" it when I am not being privy to whatever conversations are being held. Really either, you assign things to me, or you let me "own" it, not both.
I am at the point where I want to literally just throw everything away, but that doesn't 1) help the mess that is inside all of the wacos (literally no waco has one item in it - it is ALL mixed) 2) I know for a FACT that they will just end up asking why we don't have A or B fixture and that I need to order it ASAP. THEN when item A or B comes in - no one can put it up. and either I have to go unset whatever aisle it is from to get it out, or it sits. This happened before, and exactly what I just mentioned is what happened.
I am thinking about just literally throwing it all away and then quitting. I wish I had another job lined up - I am at that point. Its one thing if there was any accountability, but there is not, and I know the same thing will just happen again. I have literally heard my hardlines ETL try and explain why it is hard for the planogram team to have time to "put fixtures away". Really? Really?! I am so sick of it. oh, and whenever someone mentions it to the POG team there is at the very least one person who responds with a snappy "i'm not cleaning none of that up - i'll call out! it's not my mess!" ORLY??? like really at the end of the day there is this: it is in the POG TLs core roles to own the fixture room. it is in every presentation tm's core roles to "maintain" the fixture room, and in mine it says that I should "assist the tl with maintaining" the fixture room. like, seriously. it looks to me that i am the third level of responsibility in that room, but the people with 1 and 2 not only contribute to it, are not held accountable at all.
I guess I would ask those of you that are completely responsible for your fixture rooms - do you have to physically put every sign out onto the floor for your planogram teams? I do. Every store I have been to (even mine used to be like this - but a mixture of team laziness, and my own proactivity has led to this) the signing spec (i'm sorry Signing TM is still a rough cut) would unpack their pallets and stage everything POG within some sort of organization and the team would pick up what they need for their POGs and go. They would get called over if anyone needed help. When I come in I have to get a rundown of what POGs are happening that day, get all the stuff for those POGs, drop it off by the aisle, talk to every presentation TM, look at their POG, and either explicitly say "this goes here" or "call me when you are this far" or I just have to check back in later and do myself. Usually this because they will let it sit all day until they leave otherwise. Oh, and heaven forbid they remove a POG for the day - i need to swing back around and make sure nothing not set was left on the floor. this on top of find all the tms doing salesplanners, meeting anyone who is working on "branding" their depts, SAP orders (oh yeah, also train everyone in the store on SAP, and troubleshoot everyone's errors), mysupports, email, message boards, fix previous POG mistakes, put out anything that came on backorder, etc, etc etc.
ugh. sorry guys. my frustration level is through the roof right now. i should have a light week right now where i can get into the fixture room, but not even that is happening right now. also my pog team gave me the stinkeye when someone asked if i was doing all the 3x5s, and I said, if you guys have trouble let me know, but i will be working on "XYZ" today. super sadface all around.