Starbucks Team Leaders

I'm surprised they allowed your store to offer those discounts. Did you let AP know?
 
Oh I don't think anyone would've cared if I actually did it at my store. I could've said I was making it right for the guests because they come in and expect the same prices/promotions as any nearby Starbucks. As long as you could justify it, it'd be fine.
 
Exactly. I could make up promotions if I wanted. I don't think anyone would know or care. I surely wouldn't put Fraps on sale though. Maybe half off brewed coffee. :)
 
During my tenure I frequently had ETLs come over with guests with instructions to fix them a free "whatever they wanted" because of a screw-up, a delay, cup got thrown away - whatever.
We also had TMs come over for free drinks from ETL/TLs because they got a red card, they stayed late to cover call-outs, they cleared the line, wore their name badge, did their zone, whatever.
But SBTMs could get green on Steritech/city health back-to-back, have green service scores, an outstanding visit from the DM & we got zilch.
 
Anyone know if there is a sneaky way to order more mini cups? I was sent flat and dome lids and have twice as many as cups. I know that they aren't orderable, but thought someone might have a secret trick.
 
redeye58 said:
During my tenure I frequently had ETLs come over with guests with instructions to fix them a free "whatever they wanted" because of a screw-up, a delay, cup got thrown away - whatever.
We also had TMs come over for free drinks from ETL/TLs because they got a red card, they stayed late to cover call-outs, they cleared the line, wore their name badge, did their zone, whatever.
But SBTMs could get green on Steritech/city health back-to-back, have green service scores, an outstanding visit from the DM & we got zilch.
Click to expand...
I made the free drinks come out of 549. Stopped pretty quickly after that.
 
Yetive said:
Anyone know if there is a sneaky way to order more mini cups? I was sent flat and dome lids and have twice as many as cups. I know that they aren't orderable, but thought someone might have a secret trick.
Click to expand...
Look on workbench:
Just search "Starbucks reference guide" in workbench and it should be the 4th result. 47 pages. Thanks @Xanatos
 
Be thankful that you can't order more mini cups. Those things are a nice little promotion, but I thank the Target gods that they only send us one case of each thing. I think I'm going to struggle to find room for all of the new syrups/sauces and I'm going to barely be able to make room for an extra set of cups and two sets of lids. I want them gone ASAP.
 
True. My poor receiver. He is no more happy about frappy hour than my team.
 
Yeah mine had a rough time with last week's order because of all the separate invoices (probably a few from my order, but also a bunch from the autoshipped stuff).
 
Xanatos said:
Has anyone had their Starbucks go through a refresh before? Mine is scheduled in July and I have some questions. The overview says "Scope varies by store and usually includes a fresh coat of paint and front and back counter replacement. Select stores receive a new warm food assortment." I know I'm getting warming and that Starbucks will be closed for 5 days but will have the same payroll (to allow TMs to continue to get their hours, although it will mostly be used for the sales floor). One document said that Food Ave would be closed, but the other didn't mention it at all. I've also heard of some stores that have gotten rid of Food Ave altogether, although I doubt that will happen.
Click to expand...
My old Target Starbucks got remodeled about a month after I left. They painted the walls black, changed the counters, added warming, and said goodbye to Food Ave.
 

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