Starbucks Team Leaders

I'm so angry right now. I heard that my store wants to take 40-50 hours away from me to give to softlines because they make more money than my department. My department makes more than a million dollars a year but since softlines makes more they think the amount of hours alloted to me is not far. Anyone can help fold tables but it's not like I can pull anyone from the floor and have them magically be a barista. I'm fuming right now.
 
That's quite a chunk of hours & right as you're coming up on Frappy Hour, too!
Yeh, apparel has the highest mark-up but taking hrs from a specialty area that helps keep your survey scores up is ridiculous on SO many levels.
 
I'm definitely going to fight it. I'm not sure if I should email my HRBP and see what she tells me but I don't want to end up fighting the entire ETL team. Right now we have no STL so who knows what's going to happen.
 
redeye58 said:
That's quite a chunk of hours & right as you're coming up on Frappy Hour, too!
Yeh, apparel has the highest mark-up but taking hrs from a specialty area that helps keep your survey scores up is ridiculous on SO many levels.
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I remember reading that sbux is most profitable.
 
CoquiAzul said:
I'm definitely going to fight it. I'm not sure if I should email my HRBP and see what she tells me but I don't want to end up fighting the entire ETL team. Right now we have no STL so who knows what's going to happen.
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My DM talked to my STL and said he would talk to the DTL too. Sadly, he said he looked into it, and there is no fine.
 
50 hours is a lot. That seems so drastic. Also, in the hours allocation it specifically says to give us our hours and not reallocate to other departments. Who is allocating hours for your store? They definitely need a copy of the wb hours post.
 
Yetive said:
50 hours is a lot. That seems so drastic. Also, in the hours allocation it specifically says to give us our hours and not reallocate to other departments. Who is allocating hours for your store? They definitely need a copy of the wb hours post.
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It's my ETL-Ops but they can't control the hours we get nor take them away. I'm guessing they want me to save those hours for them but I'm not going to lol
 
Yetive said:
I remember reading that sbux is most profitable.
Click to expand...
@Xanatos, Ck your sent box dated 03/21. Your workbench copy was sent to Starbucks spot stores.
Try a couple search words in this quote my find. I think if you search under member, rewards or member rewards may find it. ,@CoquiAzul
From an earlier posting:
Copied directly from workbench:
Starbucks Hours Allocation
Page Content
Beginning in March, Starbucks payroll allocation will be executed differently in order to support business growth and ensure guests receive outstanding service.
  • Analysis shows that lower volume stores have the largest opportunity to grow sales.
    • Historically however, hour allocation has been the leanest in these stores which often results in longer lines, lost sales, and guest and team member dissatisfaction.
    • Most mid to high volume stores will see minimal changes in their allocations (slight reductions).
    • Lower volume stores will have additional hours allocated to Starbucks.
  • To prove the success of this new approach, it is critical the hours allocated to your store for Starbucks are used in that work center and are not reallocated to other areas of the store.
    • Data shows that those stores that use 95%-100% of their Starbucks hours show increased sales growth and improved operations (which is good business for Target as Starbucks is the MOST profitable business in the store and 8% of an average store's transactions happen in Starbucks!)
    • Hours for Starbucks are independent and are not impacting hours allocated in other areas of the store
      • Hour allocations may be higher than other work centers in the store because Starbucks requires team member staffing during all hours of operation.
  • Before April Schedules are Written – Fully schedule all hours allocated to Starbucks within the Starbucks work center.
I already sent this in an email to my STL, ETL-HR, ETL-SF/GE, and another email to all SBTLs in the city and the SBDM. Fingers crossed.

Xanatos, Mar 21, 2016
 
Yes. It was a Starbucks thing. I asked my boss why they couldn't have told me before I posted the schedule.
 
Still have heard nothing about starting early. It is printed on the scan sheets and that's it.
 
Sickofspot said:
Yeah, its a last ditch effort to boost sales, like they did with the s'mores frappucino this year.
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I couldn't even order extra marshmallow or milk chocolate during the ordering days so let's hope I have enough until I can order more.
 
CoquiAzul said:
I couldn't even order extra marshmallow or milk chocolate during the ordering days so let's hope I have enough until I can order more.
Click to expand...
Same here. It has been cold here, so more hot drinks ordered, but not once frappy hour starts. Also, people don't like the new recipe. Not enough like a s'mores
 

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