Starbucks Team Leaders

[CleanMyBackRoOm]

They may be prepping to have her take on a different role honestly.

 

[Coqui]

Your TL should be making it clear to the store that she needs to spend time in Starbucks. There's obviously a lot of things that need her attention and support.

 

[redeye58]

They may be prepping to have her take on a different role honestly.

While screwing over her current area, which is unfair putting the onus on you, radiochu.

 

[Yetive]

It seems that lots of Target leadership teams think Starbucks runs itself. I typically have 3 LOD shifts every week, so I know how hard it can be to run it when you aren't actually working there. Your TL definitely needs to fight for some time in her dept. Also, your TL should be making the schedule--not HR.

Radiochu, has anyone said anything more to you about your TL moving on? Sounds like you are doing a lot of the "heavy lifting" for your store. They are lucky to have you.

 

[Hardlinesmaster]

I love the Starbucks for life game.

 

[Yetive]

Have you won anything yet?

 

[mrknownothing]

Quarts?
Not so bad; should be easier to stock.
For years we had the soy-sippers but we'd get a few who'd ask for almond milk knowing full well we didn't carry it.
The requests got more frequent when we got coconut milk.
Wonder how long before it catches on & what's the 'next' popular milk?

 

[radiochu]

It seems that lots of Target leadership teams think Starbucks runs itself. I typically have 3 LOD shifts every week, so I know how hard it can be to run it when you aren't actually working there. Your TL definitely needs to fight for some time in her dept. Also, your TL should be making the schedule--not HR.

Radiochu, has anyone said anything more to you about your TL moving on? Sounds like you are doing a lot of the "heavy lifting" for your store. They are lucky to have you.

It hasn't been mentioned but that's my heavy suspicion. I've been trying to step up in preparation but it really is more than I can handle alone without being officially able to pull the team up with me. I love Starbucks. It's the only reason I'm still with Target. But if things don't change and soon, I'm worried they're going to move to pull our store.

Our TL does make the schedules, but they never come out the way she submits them. The ETL-HR, who is universally reviled, changes them every single time. Even our ETL-GE, who is our 'official' ETL, reviews them to make sure we at least have the minimum two baristas in the store, but doesn't seem to understand that even with that single coverage in the cafe just doesn't cut it. They had our preclosers leaving three hours before we closed for a while, just as an example. They finally stopped that idiocy, but the openers are just as fucked now. We're struggling.

 

[signingminion]

Quarts?
Not so bad; should be easier to stock.
For years we had the soy-sippers but we'd get a few who'd ask for almond milk knowing full well we didn't carry it.
The requests got more frequent when we got coconut milk.
Wonder how long before it catches on & what's the 'next' popular milk?

Cashew.

Ripple is new in pfresh, it's from peas. Not that pea milk sounds appetizing.

 

[Fasbuxtl]

From reading the fall planning guide it said that almond milk is going to go in nondairy blenders and pitchers. It didnt go into much detail about cross contamination..

My dm was scheduled to come today.. So yesterday I was on my hands and knees cleaning under cabinets and behind things and such.. Ruined a pair of pants while at it. He was supposed to come at 2 and come to find out by 4 from calling around other stores he was going to see he sent an email to SOME he was going to see today saying he was sick and needed to reschedule. Not a single person in my store received an email or call from him. My tm's were stressed about the visit and mad he didn't come or give notice to us about it. I was livid.. I spent almost 2 hours wasting time waiting for him when I could have been dealing with our order that came in or the backlog of pdd's I have to write..

 

[CleanMyBackRoOm]

So my dishwasher is being weird. I'm punching in the right manager code but it's not letting me in lol

 

[Xanatos]

The sandwiches are selling great. The only problem is that I don't have signs for them. And Target says we won't get signs until winter. Thanks mySupport. I'm trying the LSR again... not sure if they'll be able to help. But my DM said that he'd get involved if no one could help me. I also need lots of other signs - one for the vanilla bean scones that doesn't have any other scone on it, brownie, apple fritter, one with the correct loaves (ok this one could've been my fault for losing the old one... the one I have also has some other loaves on it). So I pretty much need replacements for more than half of them.

 

[Yetive]

The sandwiches are selling great. The only problem is that I don't have signs for them. And Target says we won't get signs until winter. Thanks mySupport. I'm trying the LSR again... not sure if they'll be able to help. But my DM said that he'd get involved if no one could help me. I also need lots of other signs - one for the vanilla bean scones that doesn't have any other scone on it, brownie, apple fritter, one with the correct loaves (ok this one could've been my fault for losing the old one... the one I have also has some other loaves on it). So I pretty much need replacements for more than half of them.

They usually send several of each--is there a nearby store that may have them? I can never get signing sent after the fact. We had a brew topper disaster and my then DM was able to use his contacts to get what I needed (Pike topper of all things).

 

[Asuras]

I'm assuming everyone here memorized all the abbreviations for things you write on a cup (example: SM = Skim Milk)? Could you list all the abbreviations you can remember. So I can start memorizing them. MySBTL training is kinda in limbo because my intended store I was suppose to go to train lost their TL. I just want to get started with something in the mean time. I spent my spare time today learning to run the SB register and taking orders (more observing and them explaining today. I hope to actually run the registers and taking orders myself this coming week. So I wanted to learn all the abbreviations. I know there is a recipe booklet but I can't take that home.

Other things I learned today (someone please confirm/clarify)

Tall = Small , Grande = Medium , Venti = Large

Hot Coffees Basics:
Tall = 1 shot + 3 Syrups
Grande = 2 shots + 4 Syrups
Venti = 2 shots + 5 Syrups

Cold/Ice Coffee Basics:
Tall = 1 shot + 3 Syrups
Grande = 2 shots + 4 Syrups
Venti = 3 shots + 6 Syrups

 

[Hardlinesmaster]

Good stuff:

↑
Decaf box
X = Decaf
1/2 = Half Decaf

Shots box
R = Ristretto
1 = Single
2 = Double
3 = Triple
4 = Quad
FR = Frappuccino Roast

Syrup/Sauce box
C = Caramel Syrup
CH = Chai Concentrate
CD = Cinnamon Dolce
CL = Classic
CR = Caramel Sauce
H = Hazelnut Syrup
HZ = Hazelnut Sauce
M = Mocha Sauce
P = Peppermint
R = Raspberry
SFC = Sugar-Free Caramel
SFCD = Sugar-Free Cinnamon Dolce
SFH = Sugar-Free Hazelnut
SFM = Sugar-Free Mocha
SFV = Sugar-Free Vanilla
TN = Toffee Nut
V = Vanilla
WM = White Chocolate Mocha Sauce

Milk box
B = Breve (half-and-half)
HC = Heavy Cream
N = Nonfat/Skim Milk
S = Soy Milk
WH = Whole Milk

Custom box
AJ = Apple Juice
ASK = Ask Me
BT = Black Tea
CHIP = Frappuccino Chips
CHP = Chocolate Powder
CNP = Cinnamon Powder
CR = Caramel Sauce (topping)
CRM = Cream
BLx2 = Double blended
D = Dry
XT = Extra Tea
F = Foamy
GT = Green Tea
HANDOFF = Alternate handoff
HN = Honey
ICE - Ice
K = Kid's beverage
Lt = Light (in front of other code)
LM = Lemonade
M = Mocha Sauce (as topping)
MT = Matcha Green Tea Powder
TOP = No topping
PT = Passion Tea
ROOM = Room
SL = Sweet'n Low
SP = Splenda
SR = Sugar in the Raw
STIR = Stirred
ST = Strawberry Juice
SUG = Sugar
U = Upside down
VP = Vanilla Powder
VB = Vanilla Bean Powder
H20 = Water
W = Wet
WC = Whipped Cream
X = Extra (in front of other code)
XH = Extra Hot
= = Equal
/ = No (placed over other code)

Drink box - Blended and Shaken Beverages
Frappuccino Blended Coffee
CF = Coffee
CRF = Caramel
CVF = Caffe Vanilla
EF = Espresso
JCF = Java Chip
MF = Mocha
WMF = White Chocolate Mocha

Frappuccino Light Blended Coffee
CFL = Coffee Light
CRFL = Caramel Light
CVFL = Caffe Vanilla Light
EFL = Espresso Light
JCFL = Java Chip Light
MFL = Mocha Light
WMFL = White Chocolate Mocha Light

Frappuccino Blended Creme
CHCF = Tazo Chai Creme
DCCF = Double Chocolatey Chip
GTF = Green Tea
SF = Syrup Creme
STCF = Strawberries & Creme
VBF = Vanilla Bean

Other Blended Beverages
BSL = Blended Strawberry Lemonade
CS = Chocolate Smoothie
SS = Strawberry Smoothie
OMS = Orange Mango Smoothie

Tazo Shaken Ice Teas
PT = Shaken Passion Iced Tea
PTL = Shaken Passion Tea Lemonade
PGTL = Shaken Peach Green Tea Lemonade
GTL = Shaken Green Tea Lemonade
GT = Shaken Green Iced Tea
BT = Shaken Black Iced Tea
BTL = Shaken Black Tea Lemonade

Drink box - Starbucks Refreshers beverages
BHR = Verry Berry Hibiscus
CLR = Cool Lime
VOR = Valencia Orange

Drink box - Hot and Cold Beverages
A = Cafe Americano
BC = Brewed Coffee
C = Cappuccino
CAS = Caramel Apple Spice
CDL = Cinnamon Dolce Latte
CH = Tazo Chai Tea Latte
CIT = Tazo Custom Iced Tea
CM = Caramel Macchiato
E = Espresso
ECP = Espresso con Panna
EM = Espresso Macchiato
GRTL = Green Tea Latte
HC = Hot Chocolate
HM = Hazelnut Macchiato
IC = Iced Coffee
L = Caffe Latte
M = Caffe Mocha
MILK = Cold Milk
MIS = Caffe Misto
SCR = Syrup Creme
SKCDL = Skinny Cinnamon Dolce Latte
SKHM = Skinny Hazelnut Macchiato
SKSL = Skinny Syrup Latte
SM = Steamed Milk
T = Tazo Tea
BLTL = Tazo Black Tea Latte
EGTL = Tazo Earl Grey Tea Latte
VRTL = Tazo Vanilla Rooibos Tea Latte
TMIS = Tea Misto
VCR = Vanilla Creme
WHC = White Hot Chocolate
WM = White Chocolate Mocha

Holiday/Seasonal Drinks
CBL = Caramel Brulee Late
CRCF = Caramel Ribbon Crunch Frappuccino
ENL = Eggnog Latte
GBL = Gingerbread Latte
MCCF = Mocha Cookie Crumble Frappuccino
CCCF = Chocolate Cookie Crumble Frappuccino
PM = Peppermint Mocha
PSL = Pumpkin Spice Latte
SCM = Salted Caramel Mocha
SCHC = Salted Caramel Hot Chocolate
I know I'm missing some..just can't remember any more!
From another member

 

[Hardlinesmaster]

Starbucks Secret Menu | 200+ Drink Recipes

 

[Xanatos]

They usually send several of each--is there a nearby store that may have them? I can never get signing sent after the fact. We had a brew topper disaster and my then DM was able to use his contacts to get what I needed (Pike topper of all things).

I'll give it a shot. I got a response from the LSR and they said Target supplies the signs. So each company is saying that the other one is responsible. I forwarded it to my DM with the mySupport copied and pasted in. Assholes lol.

 

[Yetive]

Most drinks are the first letters of the drink. You will remember them all pretty quickly. Some of the drinks above aren't available any longer, and there are new ones too, but one day on register and you will have them down.

The milk box is the most commonly incorrectly marked.

S = soy NOT skim
N = nonfat

Also, "iced" or "I" is not necessary marking cups for iced drinks.

Those are the 2 that seem to trip up people at my store.

Also, for iced drinks there is trenta--xl, and for hot--short.

 

[Xanatos]

Another thing that messes people up: C is for caramel syrup and goes in the syrup box. CR is caramel drizzle and goes in the custom box. M is mocha sauce when it's in the syrup box, but it's mocha drizzle if it's in the custom box.

 

[redeye58]

Also iced vs regular lattes: Venti iced gets three shots but Venti hot gets two.
When I was training a newbie she asked me why the diff (higher price, too).
Venti hot is 20 oz but Venti iced is 26 oz, hence the extra shot.

 

[commiecorvus]

At the book store we had the WTFWTT (what the fuck were they thinking?) and TCBARD (this can't be a
real drink).

 

[redeye58]

I've made quite a few of both

 

[Asuras]

Thank you so much @Hardlinesmaster and @Yetive! Was originally was dreading taking on SB but now I absorb anything and everything I can. Thank guys again for answering all my question thus far and in the future!

 

[Xanatos]

Another thing that tripped me up when I started. Mocha can mean lots of things. If someone just orders a mocha, then it's a cafe mocha, normally made hot. Can also be iced. Can also be a frappuccino

Thank you so much @Hardlinesmaster and @Yetive! Was originally was dreading taking on SB but now I absorb anything and everything I can. Thank guys again for answering all my question thus far and in the future!

Keep the questions coming. There is a ton of experience from the people in this thread and we're willing to share our knowledge. Don't be afraid to ask stupid questions. I remember what it was like to be new and repeatedly asking someone to explain a latte vs a macchiato vs a cappuccino, etc.

 

[Asuras]

Another thing that tripped me up when I started. Mocha can mean lots of things. If someone just orders a mocha, then it's a cafe mocha, normally made hot. Can also be iced. Can also be a frappuccino

Keep the questions coming. There is a ton of experience from the people in this thread and we're willing to share our knowledge. Don't be afraid to ask stupid questions. I remember what it was like to be new and repeatedly asking someone to explain a latte vs a macchiato vs a cappuccino, etc.

Can you explain a latte vs a macchiato vs a cappuccino?