Starbucks Team Leaders

[RistrettoShots]

My AST training was not taken seriously at all. It was "here's a huge binder just skim through it and I'll give you every other weekend off and delegate more tasks to you." Lol

 

[Yetive]

Pretty much how it goes, lol.

 

[Coqui]

I wouldn't worry too much. Just have them show you how to work my time, learn how to schedule your team, you'll have to keep up on promotional dates (this Monday we have a reset to do) and ensure that your team are properly trained and that you start preparing for Q4 now. Start hiring and cross training especially since you're anticipating losing some people.

 

[Xanatos]

I already know the basics of ordering pastries &supplies, training, sequencing, sirens eye, beverage codes, steritech

That's almost everything. Seriously. Coqui mentioned myTime/scheduling, and there are other things on Workbench that you'll need to get familiar with, but a week is more than enough to learn everything. Honestly, with your experience, you could probably survive on one day of training if the situation called for it.

Don't worry about AST. It's boring and useless, as we've been saying a lot lately in this thread lol.

 

[RistrettoShots]

Ahh. Thank you. I've been waiting for an opportunity like this for a while now. The holidays scare me for reasons with my *location* I can not mention. Ah.

 

[Yetive]

The holidays scare me for reasons with my

North Pole? Lol. Also, some of the general TL stuff you can learn from other TLS at your store. Interviews, reviews, CCA, etc. . . . See if you can help at the October hiring event. You will get lots of practice interviewing, and first dibs on any likely prospects .

 

[Asuras]

I haven't had time to look at the reset with everythinv going on. What changes are happening in this reset and were we supposed to have received any new signs or anything?

@Krissfak You already have 2 years of SB under your belt. Certainly better off than I am with zero

 

[Coqui]

You should have received the signage already. Ask your receiver if they seen it or your signing TM.

 

[Asuras]

You should have received the signage already. Ask your receiver if they seen it or your signing TM.

Guess I'll hunt for it after dealing with the espresso machine. Anything you can remember about the set? Been away from my own store last for AST Certification with another SBTL at another store. And the weekend didn't give me much free time to break away and today' issue.

 

[Yetive]

The box came last week, and it's smaller than the usual reset signing box. The Mexico Chiapas coffee is the main thing, I think.

 

[Asuras]

The box came last week, and it's smaller than the usual reset signing box. The Mexico Chiapas coffee is the main thing, I think.

I seriously don't know what I would do without you guys >.<

Thank you for instant response.

 

[Yetive]

Our signing comes in separately from the usual store signing. There is a space between my BOH fridge and the wall, and my receiver knows to put signing there for us.

 

[Asuras]

I might have seen it in my storage area. I originally though it was my pumpkin sign box. But I remembered I threw that out already. So my received must have dropped it off while I was gone

 

[Xanatos]

Yeah this one is a small change. I don't think there are any new mugs or tumblers (unless there were, and I put them out already...), just the Mexico Chiapas. The feature cubes and part of the wall bay change, plus the baskets and the Daily Offerings Board. Maybe a couple signs here and there, but overall this is a pretty small change.

 

[Coqui]

It's more squarish than the usual long rectangular box we get when it's a big set. I haven't opened it but I read it was Mexico chiapas based.

 

[Xanatos]

Also, a ton of little magnet signs that I'm unsure about at the moment.

 

[Coqui]

Also, a ton of little magnet signs that I'm unsure about at the moment.

I haven't even opened the box.

 

[Yetive]

 

[redeye58]

"Yas, I'd like a VENTAY Caramel MAHTCH-EE-AHDO...."
Oh, my ears.....

 

[Asuras]

Anyone know the dcpi for:

All the chalk markers.
The pin we use for signs on the sandwiches.
White warming bag for warned pastries and sandwiches.

 

[Xanatos]

I can't look up the DPCI at the moment but it's all in the order guide. There are two DPCIs for the markers - one is assorted colors and the other is white. The white pastry bags should just be called white pastry bags. I'm not sure about the little stab pins for the sandwich signs.

There is a guide on workbench with pictures of almost everything in department 260. I think it's on the Starbucks page on workbench, but you can search for "Starbucks smallwares" and I think it'll show up. It's almost 50 pages long.

 

[Hardlinesmaster]

Anyone know the dcpi for:

All the chalk markers.
The pin we use for signs on the sandwiches.
White warming bag for warned pastries and sandwiches.

260 02 0055 for warming bags. Thanks @Yetive

 

[Yetive]

260061001 multi markers
260040122 white markers
260040186 stab sign holders

 

[Coqui]

Anyone know the dcpi for:

All the chalk markers.
The pin we use for signs on the sandwiches.
White warming bag for warned pastries and sandwiches.

Thoroughly read your order guide and you will find them. I don't have one in front of me at the moment but I think the sandwich signs are called bakery stabs, warming bags are on there with that same name and Xanatos gave you the info on the markers. Workbench has DPCIs on most of our small wares with pictures. Type in Starbucks Product knowledge and it should be the second or third choice. Some stuff are outdated and you can't order it but there are other useful things on there that will help you identify what they are on the order guide.

 

[redeye58]

There is a guide on workbench with pictures of almost everything in department 260. I think it's on the Starbucks page on workbench, but you can search for "Starbucks smallwares" and I think it'll show up. It's almost 50 pages long.

This.
Print it out so you can familiarize yourself with commonly-used items you'll order often (ie; spill sticks - the little green picks you plug the cup's sippy hole with).