- Joined
- Mar 22, 2019
- Messages
- 1,110
Some stores the AP team will text each other. That way there is no conversation for anyone to accidentally overhear? Plus it just looks less suspicious to see someone completely focused on their phone versus someone “talking” to themself? I’m not trying to justify their behavior (they should have never asked you to go beyond guest servicing anyone) but offer another explanation for why they were on their phone.