FrontEndKnowItAll
Former PFresh Assistant
- Joined
- Jun 15, 2011
- Messages
- 336
guests are no longer being helped. Every comment we receive is about lack of team members on the floor.
You should be at my store... Every huddle I hear "sales equals hours" as in if we beat sales we will get more hours... That being said my dept sales are up a solid 30% for 2 months now, my hours are down by 30, my fast, fun, and friendly service score now starts with a 2 and has for the last several weeks, my freshness score also starts with a 2 (though that one seems a bit skewed IMO) either way sales are up, service scores are down, and my Sr exec wants to shave another 30 from my department.