That would be correct, lots of new TMs from the churn. It's so much fun holding flow accountable🤣
That’s not the process of your stores inability to adapt and chance.
This isn't just my store, but it seems most of the stores due to the comments on here and online. I am aware of a couple of stores in our group that are being somewhat successful and that is due to them deviating from the outlines process. Sloth above said it very well.
Not sure if many of you have actually read the full sort and stock modernization guide but it tells you in there to tweak for your store. It’s a GUIDE not law. The guide is there to help you and offer ways to do the new process but you have to tweak to your store because every store is different. We already have so many processes that are technically standard company wide but every store does it a little differently. It’s the stores that don’t tweak, refuse to change from their old ways, and have ETLs that don’t come up with their own version of the guide that best fits there store that will fail. This process works.
All group leadership in my area said the guide is the law. No deviating from the plan. I could make this pile of crap work if i tailor it to my store. But we are threatened if we make changes even if i can speak to it and give reasons why my changes work.
So again that’s poor leadership not the guide. The guide is not the problem and modernization is not the problem. Leadership ruins the process.
When the hell do you have time to challenge the backstock?
We never did. Overnight was supposed to do it but they never had time either.😳😂
Leadership with no clue and hq's inability to provide adequate tools.
No just trying to play devils advocate. Targets and retail in general has a a lot of TMs that are resistant to change regardless of what it is. Targets changing and it’s timw to drink the kool-aid or get out
The during the first 4 hours we will have the backroom randomly challenge one tub that's brought back, we let the person that brings it back know they are held responsible if more than 50% goes out. It's one way we've been able to hold team members accountable.
Target has a lot of TMs that are resistant to change because these TMs have been in retail for many years, have experienced many changes that have had negative results, and would prefer that Target not follow other retailers down the road to disaster. The problem with Spot is that they are not looking for a better process, but a cheaper process. Therein lies the rub. Modernization is a much more labor intensive process than the previous one, but Spot expects it to be successful with far less payroll. This may be the corporate and stockholders’ dream, but it is far from practical, or possible. Mountains of salvage, packed stockrooms, empty shelves, the exodus of trained, experienced staff and the miserable work environment that drives them out all point to the failure of modernization. But sales are up, you say? That’s because the economy is booming. Sales have increased in spite of modernization, not because of it. That gives modernization cover for a while, but in the long term the truth will out. Think of what sales would be like if every shelf in every store was filled to the max. Modernization isn’t doing it, and won’t be, without a considerable infusion of payroll. Look at the cluster of modernization at this point, and it’s not even busy yet. Wait until 4th quarter when everything hits the fan. The problem isn’t that TMs/leadership need to drink the koo-aid or get out. The problem is that corporate refuse to listen to the truth when it is presented to them, preferring to continue their lemmings rush to the sea, taking Spot with them.
Not necessarily. Just this morning while doing ad set, a peg was overloaded - did a quick scan and the capacity is 25 when only 4 will fit, 5 if you're ok with the 5th one practically falling off. I see this kind of thing all the time. There's a new bar soap that came in last week - capacity was 28 when only 21 will fit, and even that is probably asking for the little walls of soap bars to tumble.
This. So much this. Corporate is the champion of micro-management and individual stores just have to suck it up and follow the plan. Just like TMs are expected to be good little sheep and not question ANYthing. I got tired of being that nail that was found to be sticking up too far and getting whacked with a hammer. These days, I just keep my mouth shut. I expect a lot of store leadership feels the same way - which is really sad. Improvement doesn't just magically happen.
Hard to drink the Kool aid when they don't tell you how to make it or give you the proper ingredients first. Instead they say figure it out or get out.
^This. There is so much errors and no one trained to fix it nor have enough devices to fix it. System is flawed.
How about pay extra $3/hr on the weekends instead of wearing them jeans!
Sounds like my store. They keep scheduling us to start later and later with the team starting at 8am, store opening at 8am, guests coming in at 8am to see no product out on the shelf. Does this make any sense? The atmospg What they need to do is just make it be an online order fulfillment center.
